How To Start A Carpet Cleaning Franchise With IICRC?
Purchasing a carpet cleaning franchise can prove to be a wise business decision for an entrepreneur. The textile treatment industry brings in more than $5 billion in revenue every year, and the market is much friendlier to these startups compared to most industries. Before getting started, though, employees must have the proper training to ensure optimal customer service. Without it, a business may find it difficult to bring in repeat business and earn consumer trust. Carpet cleaning and textile treatment is not just done for aesthetic purposes. Homeowners rely on the technician to eliminate allergens and microbial threats before they have a chance to cause illness. A poorly trained technician may unknowingly put families at risk.
The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has been the primary agency involved in technician training and certification for decades. Getting a carpet cleaning franchise off the ground takes more than some equipment and a little manpower, and the IICRC can show a business owner the way. The IICRC teaches courses pertinent to the industry through approved schools. These schools employ instructors that are highly respected in the industry and are keenly familiar with the IICRCs practices. Through the IICRC, a technician can learn a wide range of skills that can be used in a variety of settings. However, nearly all technicians will want to begin with the IICRC’s basic skills program and carpet cleaning technician (CCT) course.
The CCT course is in-depth and involves 14 total hours of instruction over two days. During the course, the technician will learn the IICRC’s five principles of treatment. These include dry soil removal, soil suspension (preconditioning), suspended soil removal, grooming, and the important step of drying. The professional will be exposed to many soiling conditions, so through proper training they will be prepared for any job situation. Also, the technicians will learn how to identify the most common textile materials they are likely to encounter and the proper methods to use to clean them properly. The CCT course primarily focuses on residential applications, but the IICRC also offers a similar class that addresses commercial work settings.
Once the technicians are certified, the carpet cleaning franchise will have the skilled manpower needed to provide homeowners with the service they need. However, the business owner will also need some knowledge of the industry to keep the company afloat. That’s where the franchisor comes in and earns their royalties.
Certification through the IICRC also opens the owner up to networking possibilities, where they can talk to other experts and company owners in the field. This wealth of knowledge will help an owner make the best decisions for their customers, their employees, and their business as a whole.
Searching For Local Carpet Cleaners
Prior to hiring local carpet cleaners there are a number of factors to consider. Thorough research and recommendations from previous customers can determine who is the most qualified to do the job. Carpeting is a significant investment in the structure and interior appearance of any home or business. As a result, it must be properly treated by frequent vacuuming and spot cleaning. Over time foot traffic, eating and even pets can leave a build-up of unwanted contaminants that is best removed by a certified technician that is knowledgeable and experienced in the process.
The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is the non-profit body that oversees the instruction and training of professional technicians. The organization requires that individuals and companies wanting to obtain or preserve certification must attend subject related courses, perform on site training, and pass the necessary exams.
With so much competition in the industry, it is imperative that customers know what questions to ask prior to making a final selection. They should determine the type of estimate and agreement, the equipment utilized, and the services offered under each rate. Additionally, factors such as the company’s duration in the industry, training, methods used, and the license and insurance they carry must be determined. Locating the IICRC logo on a company’s website as well as testimonials and reviews from previous clientele will also present a clear picture of the quality of services they can be expected to render.
Online research along with prior customer reviews will help consumers discover the most qualified of the many local carpet cleaners in an area. Equipped with this information they will maximize their initial flooring investments and their carpets will look their very best!
What To Consider Before Choosing Carpet Cleaning Companies
Carpet cleaning companies have a major responsibility when a homeowner hires them. These technicians must be able to eliminate more than stains. They must be able to remove pet dander and other allergens and any organic debris that may cause microbial growth. Without the proper training and certification, these professionals will not have the best methods and equipment available to them. For this reason, consumers should only select technicians that are certified through a respected agency. The Institute of Inspection Cleaning and Restoration Certification, or IICRC, is the most reputable organization in the industry. Its certification process ensures the technician is able to provide effective service to any consumer.
The IICRC is focused on more than just carpet cleaning companies and also provides education for other technicians. If a homeowner needs carpet repair or needs to have fire or water damage fixed, they should consider hiring a professional who is certified in these areas through the IICRC. During the certification process, the technician will learn directly from an IICRC approved instructor and will have to pass a skills test. During the course, professionals learn the best methods for soil suspension, removal and extraction, as well as grooming and drying. Technicians will also be introduced to the best methods for using absorbent pads and compounds in addition to the best technologies for shampooing, steaming, and dry foaming.
Professionals that receive certification in this area can also pursue advanced designations in a certification track. After achieving journeyman or master status in carpet cleaning, fire and smoke restoration or water damage repair, these technicians are experts in their field. While this is helpful to technicians that want to improve their standing in the field, it is most beneficial to consumers who are able to hire talented professionals as a result.
Making The Decision To Hire A Quality Carpet Cleaning Company
Quality carpet cleaning is an important aspect of commercial and residential floor maintenance. In areas of high traffic, vacuuming will not always suffice. This type of flooring should receive a deep cleaning annually, if not more frequently. While some may opt for the do-it-yourself approach, hiring a trained professional will free the flooring of dirt, germs, and discolorations and be handled with care in the process. Consequently, the life of the fibers will be extended and the desired appearance will remain.
Online research makes the search for a reputable company much easier. Most company websites provide customers with information regarding their experience, training, prices, and previous customer reviews. Contacting the Better Business Bureau can ensure no complaints have been made against the company.
When hiring a professional to perform quality carpet cleaning there are a variety of factors to consider that will protect the consumer and their flooring. Questioning their treatment methods, competitive rates, services, and certification is necessary, as is feeling out their level of customer service when contacted directly.
Companies with IICRC certification have an industry advantage as this non-profit organization endorses those meeting their technical and ethical standards. They provide education and training on the various procedures and equipment necessary to succeed. Those endorsed with the IICRC CleanTrust™ logo have demonstrated integrity, expertise, respect, and responsibility, as well as procedural knowledge. Continuing education, maintenance of credentials, bonding, licensing, and insurance are all required to maintain certification through the IICRC.
From flooring repair and restoration to removal and installation, those properly certified carry out a range of services. When treated recurrently, customers can trust their carpeting is in safe hands and will retain its strength and original look for years to come.
The Difficulties With Cleaning Frieze Carpet
Many homeowners choose frieze carpet for its superior comfort and durability, but it can be more difficult to clean than other textiles. It is uniquely designed, with a deep pile and long, twisted fibers that lie flat instead of standing up. Because they lie flat, they are able to resist compression much more than other forms of flooring. As long as they are regularly groomed, they can last years or decades without deteriorating much. However, their unusual fiber structure means they need thorough cleaning from a professional regularly.
The problem with frieze carpet is that it hides solid debris from view and is tough to deal with when stained. Because the textile fibers lie in a random pattern, they can cover up soil and other solid debris. This random fiber pattern is also a problem when it’s stained with liquids. In standard textiles, the fibers stand straight up, which means that any liquid stains spread through the carpet in a predictable pattern and rate. With a random fiber pattern, though, liquid stains spread throughout the textile in more unpredictable ways.
Keeping frieze carpet clean means constant maintenance and an occasional deep cleaning by a professional. During a professional cleaning job, the expert will dry vacuum the flooring several times. They will also use a beater bar with the vacuum, which agitates the textiles fibers. This agitation loosens up solid debris and makes it easier for the vacuum to pick it up. Once the textile is clear of this material, the professional will be able to clean the carpet with the appropriate method. Experts certified in color repair can typically restore the textile to its original look if it has been damaged.
As long as the flooring is groomed regularly, it can last for a long time without losing its softness or color.
Knowing The Professional Mold Remediation Standards
In 2008, the Institute of Inspection, Cleaning and Restoration Certification released its first book on professional mold remediation standards, officially known as the BSR-IICRC S520. The 56-page guide for technicians who face the challenges of correcting fungus contamination as part of their job is currently under revision and an updated version is expected to be released later this year.
The IICRC S520 followed on the heels of the Standard and Reference Guide for Professional Water Damage Restoration S500. First published in 1994, the S500 details procedures for the restoration of structures, systems and contents damaged by water. Although the IICRC S500 also recognized the problem of mold contamination resulting from water damage, the guide does not discuss fungal infestation in depth. Consequently, the IICRC realized there was a need to develop a reference guide designed to accompany remediators in the field, and the idea of the IICRC S520 was born.
After three years of gathering the input and applicable knowledge of industry professionals, health experts and trade associations (among the many voices that contributed to the project), the Standard for Professional Mold Remediation S520 was ready for publication. The IICRC S520 in its original form remains accurate in content, IICRC officials say, but constant advancements in technology and new research discoveries make the S520 a living project subject to ongoing changes.
Some of the topics covered in the IICRC guide to professional mold remediation standards include principles of mold remediation; equipment, tools and materials required for the job; building and material science; safety and health; administrative procedures, documentation and risk management, and limitations, complexities, complications and conflicts.
A draft of the S520 is currently open for informal peer review and comments and can be accessed through the IICRC website.
What Are The Carpet Cleaning Standards
Carpet cleaning standards help industry professionals maintain an excellent level of service for their customers. The Institution of Inspection Cleaning and Restoration Certification, or IICRC, produces the guidelines that most certified technicians follow. Many of the IICRC’s regulations are approved by the American National Standards Institute, or ANSI. This organization attempts to maintain service quality by encouraging strong regulations in many industries. The IICRC is a leading institute in the creation of ANSI-approved regulations in the fields of cleaning, restoration and the installation of carpet.
The guidelines for carpet cleaning and maintenance are published in the IICRC’s BSR-IICRC 100, a collection of carpet cleaning standards and advice for consumers. The consumer guidelines include tips on finding a reputable professional, how to maintain textiles and why professionals should regularly maintain carpets with a thorough cleaning. The industry regulations address the five principles of textile cleaning. These include dry soil removal, grooming, soil suspension, extraction and drying. The BSR-IICRC 100 explains the latest equipment and methods considered to be the most effective in each stage of treatment.
The IICRC’s guidelines can be found online and purchased by certified technicians, firms or anyone that might have an interest or need for them. The IICRC offers many certification courses, ranging from mold remediation to odor control, textile repair and inspection, and many others. Each certification course typically takes a few days to complete and each is taught by approved schools of the IICRC. The institute doesn’t teach the classes directly and instead elects to have experienced and professional instructors in the field pass on the latest industry knowledge. These professional classes are spread throughout the county, so a technician can usually find a class nearby. While taking the certification class, the technician will be introduced to the institute’s guidelines for providing excellent service for their clientele.
What Is A Certified Firm Brochure
Being able to offer customers the Certified Firm Brochure can contribute to building trust and confidence in a business. It may help a potential customer decide to choose one business over another. The registry of Certified Firms is not an easy list to be included on. To become and remain eligible, a set of high standards have to be met. The program has recently undergone some changes, making this prestigious distinction even more difficult to attain. A business that has this affiliation is one that is going to provide quality service, and one of these pamphlets can communicate that credibility to customers.
These brochures are provided by the Institute of Inspection, Cleaning and Restoration Certification, also known as the IICRC. The IICRC has set the highest standards in the cleaning, restoration, and inspection industries. This is a not for profit organization that trains, educates, and certifies technicians in 25 countries and across North America.
The Certified Firm Brochure can be purchased by the pack, which contains 100. These pamphlets are able to inform customers of the skill level and integrity they can expect from someone that has been properly trained in the latest technology available. These informative pamphlets acknowledge that indoor health and flooring longevity are improved by proper maintenance. Thanks to the Cleantrust logo they have the benefit of acting as a marketing tool that explains the caliber of service being provided. The Cleantrust symbol conveys to customers that the business displaying it is honest and reputable. It also reveals that the business has technicians that are not only highly trained, but up to date in their knowledge.
An IICRC Cleaning Brochure Is An Effective Way To Get Business
Unlike newspaper ads and many other means of advertising, using an IICRC Cleaning Brochure to increase the number of service calls is a relatively inexpensive way to draw customers.
Filled with information designed to boost recognition and customer acquisition for IICRC-certified technicians and firms, these pamphlets use everyday terminology and speak directly to the consumer, explaining the concept (and importance) behind the CleanTrust logo and the IICRC. The IICRC Cleaning Brochure is essentially a marketing tool that emphasizes the value of certified service providers’ training and education in their field of expertise.
By explaining the IICRC’s function and purpose, the leaflet simultaneously creates brand awareness among consumers who will come to recognize the IICRC logo as a symbol of professionalism and trustworthiness. In other words: Prospective customers who believe in the IICRC and its standards will, in turn, believe in the technicians and firms that bear its logo in the form of a CleanTrust patch or decal. Consequently, the pamphlet supports the marketing efforts of IICRC registrants.
The brochure outlines the value of hiring certified professionals versus non-certified service providers by highlighting the special qualifications, superior workmanship and quality guarantee offered by IICRC-accredited technicians and firms. The pamphlet further outlines the various types of certifications supported by IICRC, and emphasizes the special skills and training unique to IICRC-certified service providers. Consumers reading the leaflet are directed to the IICRC website in their search for certified professionals in their area, further increasing the chances that accredited service providers will be selected for the job.
Available on the organization’s website in sets of 100, the full-color tri-fold brochure can be distributed to potential customers in-office and on service calls.
The Primary Goals Of A Carpet Cleaning Franchise
Beginning a carpet cleaning franchise from the ground up can be a challenging enterprise, but some of the burdens of a new business can be alleviated with becoming a registrant of the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This organization serves as the international voluntary governing body for creating and maintaining industry standards for professional efficiency and ethics. Registrants of the IICRC enjoy the opportunity to continue professional education, as well as numerous marketing and referral benefits.
Throughout its history, the IICRC has solidified its status among both professionals and consumers as the trusted organization for ensuring its Certified Firms adhere to the highest standards and practices in the flooring maintenance and restoration business. Carpet cleaning companies are not required to become or remain registrants of the IICRC, but those that do are recognized as the industry’s best. For independent businesses, one of the invaluable benefits of becoming a registrant is the IICRC website’s “Locate a Pro” function. This referral program is visited by thousands of prospective customers annually, and is only available to businesses and professionals who maintain their status.
Along with the immeasurable value of marketing through the IICRC, businesses and technicians also get the chance to continue their professional education on innovative industry techniques and standards. With the advent of ever-changing technology, it is imperative for technicians to remain up-to-date on current tools and methods. As part of the IICRC, registrants are introduced into a world of opportunity to grow a carpet cleaning franchise on multiple fronts. By joining the IICRC, franchisees can learn and collaborate with industry leaders to grow their business. Increased awareness, access to an infinite customer base, and professional recognition are all possible by becoming the next IICRC Certified Firm.