Starting A Successful Carpet And Upholstery Cleaning Company
A successful carpet and upholstery cleaning company cannot operate on equipment alone. Customers want to know that they are choosing the right company with the credentials that ensure the job gets done properly. The wrong technique or solutions can permanently damage the textile, leaving customers unhappy and business owners with a blemish on their reputation.
A new company should employ skilled technicians to remove soils and stains with the latest, state-of-the-art technologies and procedures. The IICRC sets the standards for this type of work. IICRC-certified technicians earn certificates through course study and proper completion of written examinations. Ongoing training is also very important. Upon completion of the initial examination, technicians are offered continued education classes both in a classroom setting and online. These courses can be completed in as little as a day in some cases. The classes offer specific training in areas ranging from restoration caused by natural disasters to inspecting certification. In effect, technicians with IICRC-approved training have earned an impressive degree in this industry.
Not only is this type of training imperative for proper carpet and upholstery cleaning, but a technician that has spent time working on their certification can help potential customers know that they are making the right choice when deciding on whom to hire. Those that have IICRC certification are known to use the proper methods, products and techniques to complete the job in a more-than-satisfactory manner.
Why Professional Carpet Cleaners Should Get A Certification
The Institute of Inspection, Cleaning and Restoration and Certification, or IICRC, is an agency that all professional carpet cleaners should be familiar with. The IICRC offers many certification classes that can improve a specialist’s standing among employers and customers. Companies that hire IICRC certified technicians will be able to service customers more effectively and will earn a better reputation in the industry. In this competitive field, every advantage matters. This may explain why there are more than 50,000 registrants in the IICRC.
The organization offers certifications ranging from basic textile cleansing techniques to complex concepts involving damage restoration. Professional carpet cleaners can choose to earn certification in the courses most relevant to their work, or opt for an advanced designation through a certification track. There are three certification tracks available through the agency, including textile cleaning, water damage restoration and fire damage restoration. A specialist can reach journeyman or master status in each track by garnering experience in the industry and passing several courses. For textile cleaners, this includes upholstery and textile cleansing classes, in addition to an odor control, a color repair or a repair and reinstallation course.
IICRC certifications are excellent bullet points on a resumé and will make it easier to find employment in the field. Customers respond well to workers who have advanced training and are more likely to hire and trust companies that employ them. Registrants that receive training through the IICRC can also use the CleanTrust mark to show their expertise. This mark is well-known within the industry and will improve the technicians reputation and ability to draw in customers. Also, registrants are placed in the organization’s online database, which means customers will be more likely to find them when searching for a profesional.
What Is A Certified Firm Brochure
Being able to offer customers the Certified Firm Brochure can contribute to building trust and confidence in a business. It may help a potential customer decide to choose one business over another. The registry of Certified Firms is not an easy list to be included on. To become and remain eligible, a set of high standards have to be met. The program has recently undergone some changes, making this prestigious distinction even more difficult to attain. A business that has this affiliation is one that is going to provide quality service, and one of these pamphlets can communicate that credibility to customers.
These brochures are provided by the Institute of Inspection, Cleaning and Restoration Certification, also known as the IICRC. The IICRC has set the highest standards in the cleaning, restoration, and inspection industries. This is a not for profit organization that trains, educates, and certifies technicians in 25 countries and across North America.
The Certified Firm Brochure can be purchased by the pack, which contains 100. These pamphlets are able to inform customers of the skill level and integrity they can expect from someone that has been properly trained in the latest technology available. These informative pamphlets acknowledge that indoor health and flooring longevity are improved by proper maintenance. Thanks to the Cleantrust logo they have the benefit of acting as a marketing tool that explains the caliber of service being provided. The Cleantrust symbol conveys to customers that the business displaying it is honest and reputable. It also reveals that the business has technicians that are not only highly trained, but up to date in their knowledge.
How An Inspection Brochure Provides Understanding For Customers
Handing out an Inspection Brochure from the IICRC is a great tool to give a potential customer a brief explanation of services offered and education that each inspector has. They are sold in packs of 100, and are ready for any inspector to use upon receipt. Professionals in this industry understand the significance of being IICRC-certified; however, many potential customers do not know what the Institute of Inspection Cleaning and Restoration Certification (IICRC) is, or the significance of a technician being part of it.
Each Inspection Brochure gives an overview of what the IICRC-certified inspector is trained in regarding all types of flooring. This will typically include resilient flooring, substrate subfloor, marble and stone, ceramic tile, wood and laminate, and carpeting. The pamphlet states the training and certification that the inspector has received, including understanding how a subfloor is manufactured, installed, how it responds to additional layers of flooring, and any inherent characteristics of the product. It also explains that IICRC technicians are certified in spot or stain removal, cleaning, repairs, and installation of carpet.
The literature details that the IICRC is a globally recognized nonprofit organization that has been setting the standards for this industry for more than forty years. It also explains how the IICRC has expanded to multiple countries over the years. It goes on to explain the level of training that each professional receives to gain this particular accreditation, and why it is so important. The pamphlet also states that each examiner is an unbiased third party.
This type of pamphlet will ease the minds of potential customer’s as they realize that they are choosing an upstanding company with highly skilled technicians.