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What Is The Process For Carpet Inspection

IICRC-approved carpet inspection is a combination of many things. Anyone who has anything to do with the carpet, from the manufacturer, the installer, to the customer, may request an inspection if problems arise. The IICRC sets the standard for all matters relating to the carpet industry, including restoration, inspection, and cleaning. Certified firms must satisfy a list of rigorous standards. Technicians must undergo formal training and testing. They are required to stay current with the latest advancements and industry changes as well, and they must do business in an honest and efficient manner. A certified firm can display the IICRC logo as evidence of the quality of service provided.


What Inspecting a Carpet Entails

A thorough carpet inspection must be performed to determine the nature of the problem that is the source of the complaint. Trained carpet inspectors assess problems regarding installation, manufacturing, maintenance, and health issues, as well as insurance claims. After the completed inspection, a report is generated for the commissioning party that indicates where the fault lies.


The Carpet Inspection Process

There are many reasons for the need of a carpet inspection. Typically, it has to do with a manufacturing issue, an installation problem, or the materials are not holding up well under regular use. The process starts with a phone call from the home or business owner to a certified inspector.

1. The appointment - The inspector schedules an appointment to meet with the home or business owner at a convenient time.

2. The walk-through - Upon arrival they do a walk-through alongside the home or business owner and visually inspect the carpet for the issues that prompted the call.  

3. Complete examination and evaluation - The inspector will thoroughly examine the carpet to determine the age and type of carpet, as well as look for other issues and include these in their recommendations.

4. Spots versus stains - They identify and differentiate between spots and stains, each requiring different treatments, respectively. Spots are easier to clean than stains. Stains may change the color of the carpet fibers.

5. Educating the customer - The inspector sits down with whomever ordered the inspection, either the home or business owner and discusses his or her findings. They will provide a full explanation of the issues that they discover and let the customer know what to expect.

6. Documentation - All problems are then documented in a detailed report that includes photos, as well as referencing the party at fault. If negotiations fail between the owner and the party of blame, a lawsuit may be filed, with the document introduced as evidence in the case.

An IICRC approved carpet inspection is another way to maintain the value of a home or place of business. Clean carpets are part of a healthy indoor environment. They must undergo regular inspection, and also be cleaned and restored in an appropriate manner. Regular vacuuming and a visual inspection of the carpet for damage is a necessary and important part of this process, but the use of certified professional technicians will extend the life and value of the carpet while creating a pleasant atmosphere for those who live or work there. The IICRC certification is a sign of experienced professionals who care about the quality of service that they provide their clientele.




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