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What Is The New England Carpet Cleaning Institute?

When it comes to education, individuals who operate or are employed by a business in the northeastern part of the country may think that they face the decision between attending courses at the Institute of Inspection Cleaning and Restoration Certification (IICRC) or the New England carpet cleaning institute, officially known as the New England Institute of Restoration and Cleaning (NEIRC). The two organizations have much in common,  in fact, the NEIRC is a shareholder of IICRC. There are, however, marked differences  in their purposes and disciplines.

What is the NEIRC?

The New England carpet cleaning institute is a trade association for industry professionals whose primary goal is to encourage the exchange of industry news, ideas and knowledge, and the establishment of a social network among members.

The NEIRC is active in a limited number of states: Connecticut, Maine, Massachusetts, New York, Rhode Island, and Vermont. The organization currently lists a total membership of approximately 60 companies that offer fire damage restoration services, janitorial services, rug washing services and more.

Members are expected to abide by a code of ethics that mandates honesty, integrity and quality workmanship.

What is the IICRC?

Unlike the New England carpet cleaning institute, the IICRC is not limited to any particular region or country. As the internationally recognized standard-setting and certifying organization for the cleaning and restoration industry, the IICRC currently serves 6,000+ companies and 53,000+ certified technicians. The organization is active all over the world, including the United States, Canada, Australia, Great Britain, New Zealand and Japan. When the NEIRC offers classes to their members, they are IICRC certified courses most of the time, however they also offer other business courses and other non IICRC certified courses that are of great importance to be successful in this industry.

The IICRC regularly publishes (and frequently updates) industry standard manuals used by thousands of professionals in the field. The organization does not operate any schools, nor does it employ instructors. To honor its commitment to education, the IICRC connects interested students with more than 40 accredited academies across the country, facilitating attendance of dozens of courses and workshops at any given time. Course credits can be applied toward 6 specific certification tracks of journeyman or master designation, including textile cleaner, water restorer and fire & smoke restorer.


Professionals who strive to set themselves apart from the competition often choose IICRC certification to demonstrate superior proficiency, ethics, and quality workmanship. A technician’s IICRC certification—and the accompanying logos and patches—signifies trustworthiness and competence to prospective employers and consumers, both.

Other reasons to  utilizethe IICRC:

  • The IICRC enjoys an immaculate reputation among professionals worldwide, and certification is held in high regard by employers
  • Certification is highly structured, and continuing education credits are required to retain certification status to ensure technicians remain up to date on latest procedures and technology
  • IICRC-approved courses cover the latest scientific advances
  • Certified technicians are held accountable for upholding highest standards of proficiency, education, customer service and quality workmanship.
  • The IICRC prescribes a protocol for dispute resolution and arbitration in the event of customer dissatisfaction when the registrant is also a certified firm of the IICRC

To sum it up, it is not a decision of whether to be involved with IICRC OR NEIRC, but rather engaging with both organizations in order to benefit from the different value that both provide.

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