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5 Reasons Hard Surface Inspections Are Important

 

Many homeowners don’t put much thought into having hard surface inspections until disaster strikes. They may not even be sure what hard surfaces they have in their home. Typically, these are types of flooring like stone, marble, wood and ceramic tile. True, these flooring types do not see the soil consumption as much as carpeting, but they still need to be maintained and checked, and this should only be done by a professional. Maintenance can be in the form of grout cleaning, resurfacing, or just an overall deep cleaning of the flooring. Commonly, an examination is required when there is a dispute between the owner and the manufacturer or installer, or it may be to process an insurance claim. The inspector comes out to assess what the issue is and needs to offer a professional, honest response and recommendation.

Gratefully, there is a world-renowned organization that customers have access too. The IICRC or Institute of Inspection, Cleaning and Restoration Certification offers a database of certified technicians and firms. The customer can quickly locate a professional in their area to have them complete hard surface inspections. And homeowners aren’t the only ones that can benefit from this industry; business owners need hard surface inspections as well to maintain the appearance of their business and to ward off any potential walking hazards.

 


 So what are five reasons hard surface inspections are important?
 

  1. Appearance and Maintenance

    Even though hard surfaces can handle the brunt of dirt and grime, they do need to be properly maintained. Whether it is in the home or business, the floors appearance can make a huge impact. Grout lines that should be white that are now dingy, or cracks in the flooring that have come with the building settling are just a couple reasons for hard surface inspections. A certified technician will be able to accurately assess what needs to be done to repair and prolong the life of the flooring or surface.

  2. Warranties

    Most flooring types come with a manufacturer’s warranty. This means that the homeowner must abide by the guidelines outlined in the warranty agreement. Anything done to the flooring that falls outside of those guidelines will often void the warranty, and the homeowner will no longer have any claim against the manufacturer. More companies are also requiring an IICRC-certified technician to do any maintenance and hard surface inspections to even process a warranty issue.
     
  3. Disputes and Claims

    Sometimes when flooring is installed and some time has passed, settling or separation takes place. When this occurs, a homeowner or business owner can file a dispute or claim with the installer. This falls outside of a warranty issue but is due to improper installation of the flooring. Many companies are requiring an IICRC-certified professional to review and inspect the issue. Upon their review and recommendations, the installer will decide what course of action needs to take place. In essence, the IICRC professional is an unbiased third-party.
     
  4. Knowledge

    IICRC-certified inspectors go through rigorous training to obtain their certification. They must adhere to the latest guidelines and strictest practices to maintain their good standing. They can alert the homeowner of any potential problems, but also offer solutions. For the business owner, the professional’s knowledge can be priceless. Making the owner aware of any potential tripping, slipping or falling hazards, along with recommendations for repair, which can stave off a potential claim against the business, and possibly even a lawsuit.
     
  5. Experience

    The experience that an IICRC-certified firm and technician has is paramount to the process. They understand what is at stake for all parties involved and can conduct themselves in a professional manner. They have the experience of presenting an unbiased assessment to the situation and can offer the best possible solution.




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