NEWSFLASH! Current and Past IICRC-Related News Stories (see below for archived news stories) IICRC Announces Upgrades to Online Referral Search IICRC Makes Updates to www.CertifiedCleaners.org VANCOUVER, Wash. (March 20, 2008) – The Institute of Inspection, Cleaning and Restoration Certification (IICRC) today announced new upgrades to the “Locate a Pro” search function on its consumer Web site, www.CertifiedCleaners.org. The new features incorporate feedback on the referral system from IICRC Certified Firms and registrants to better facilitate the search process for consumers. “These new search functions greatly improve a potential customer’s ability to identify certified professionals in their geographic area,” said Tom Hill, IICRC executive administrator. With these new features, potential customers now have several search options, including: Selecting the size of the search area, from a radius of five to 200 miles; Searching for more than one certification at a time – for example, a professional with both carpet and upholstery cleaning certification; Directly linking to a Certified Firm’s Web site (only available if the firm’s site has been provided to the IICRC); Providing contact information via an “opt-in” section for firms to follow up with the customer or prospect, and; Verifying certifications by entering the name of a firm, inspector, master textile cleaner, master water restorer or master fire and smoke restorer. The search results now include all Certified Firms that fall within the selected search area and criteria, listing firms by of geographic proximity to the searcher. The online search database will be updated frequently from the main IICRC database to ensure timely updates to a firm’s name. For example, when a new Certified Firm is added or a current firm obtains an additional certification, the new information will appear within several days. As an added feature for Certified Firms, IICRC will provide weekly e-mail notifications detailing the number of times a firm’s name appeared on the search during the previous week. “We’ve listened to our registrants and understand the need to make searching for a Certified Firm or Inspector as easy as possible,” said IICRC President Ruth Travis. “The upgrades are an added benefit for our constituents and the consumers who use their services.” To learn more about becoming a Certified Firm, visit the IICRC Registrant site at www.iicrc.org, or e-mail certfirms@iicrc.org. IICRC Expands Consumer Education IICRC and The Housekeeping Channel collaborate to offer new consumer clean-up tips based on IICRC practices and standards VANCOUVER, Wash. (January 17, 2008) – The Institute of Inspection, Cleaning and Restoration Certification (www.IICRC.org) has partnered with The Housekeeping Channel (www.HousekeepingChannel.com) to further educate consumers seeking information for their home cleaning and restoration needs. The partnership will also allow the IICRC to continue to educate homeowners about the benefits of contracting certified professionals. The Housekeeping Channel is a Web site dedicated to keeping consumers up-to-date with the latest cleaning tips and techniques. “This partnership with The Housekeeping Channel allows the IICRC to fulfill its duty as a standards and certification organization, leading property owners to qualified, trained professionals who provide quality service,” said IICRC President Ruth Travis. “It also continues to promote IICRC Certified Firms and Technicians as experts in matters ranging from proper methods of maintaining flooring and upholstery to mold remediation or properly restoring properties damaged by smoke, water or fire.” The Housekeeping Channel provides consumers with information that help them clean, protect and enhance their home environment using proven processes and practices from cleaning experts, environmental service professionals, doctors and scientists, and organizational and time-management consultants. Experts featured on the site have earned a reputation for no-nonsense advice and practical wisdom. The IICRC will collaborate on 12 articles to be published on the site in 2008, each focusing on a relevant topic featuring an IICRC expert. The articles will allow consumers to benefit from Housekeeping Channel information based on IICRC technical standards and literature. Additionally, links to the IICRC consumer Web site, www.CertifiedCleaners.org will be featured throughout the site. “The Housekeeping Channel is pleased to associate itself with the exceptional depth of expertise represented by the IICRC,” said Allen P. Rathey, president of The Housekeeping Channel. “This will greatly benefit consumers seeking expert help to clean, restore, and maintain their homes, while ensuring a safer, healthier indoor environment.” For more information on becoming an IICRC Certified Firm, visit www.IICRC.org. To view IICRC content on the Housekeeping Channel, visit www.HousekeepingChannel.com. Survey Suggests U.S. Homeowners Relate Health of Family to Cleanliness of Flooring Click here to view the IICRC 2007 Survey in Adobe PDF Format VANCOUVER, Wash. (Dec. 5, 2007) – A survey recently conducted by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) found that eight out of 10 U.S. homeowners (81 percent) feel that their family’s health is directly related to the cleanliness of their floors. One-third (33 percent) said that someone in their household suffers from indoor allergies. Among households with allergy sufferers, half (50 percent) agree that the type of flooring in the home can be attributed to allergies. The You’d Be Floored survey, commissioned by the IICRC, polled 1,155 homeowners throughout the country about issues related to flooring and floor cleanliness between October 29 and November 2, 2007. Detailed results can be found at www.CertifiedCleaners.org. Three out of four homeowners (77 percent) vacuum their floors at least once per week and those with children are more likely to vacuum several times per week (47 percent among those with children and 32 percent among those without). When it comes to deep cleaning, almost half of the homeowners (49 percent) deep clean their carpet at least every six months, with 39 percent hiring a professional carpet cleaning service. While nearly half of the homeowners surveyed (45 percent) deep clean other hard surfaces in their home at least every six months, only seven percent hire a professional. “To maintain the appearance of flooring, not only carpet, but all flooring should receive professional cleaning to preserve finishes and durability, and to improve environmental quality for family members,” said Ruth Travis, IICRC president. Notably, 75 percent of respondents perceive carpet to be the least effective type of flooring in minimizing conditions that aggravate allergies. Twenty-six percent of respondents view wood flooring as the most effective for improving indoor air quality. “Homeowners are often misled in believing that carpet itself irritates indoor allergies,” said Jeff Bishop, IICRC technical advisor. “However, scientific studies demonstrate that just the opposite is true: carpet actually traps airborne allergens that can easily be vacuumed out, whereas wood flooring allows irritants to be stirred up by normal traffic or sweeping and released into the breathing zone. Airborne dust, not carpet, is the culprit that triggers allergies.” The survey also showed that while homeowners feel the cleanliness of their floors is important, 52 percent don’t do anything different to their carpet or floors during the holiday season than other times of the year. “During the holidays, decorations and other items are brought out of storage, often stirring up dust, and possibly mold, that can trigger allergies,” said Bishop. “If you know you have someone in your home with allergies or asthma, consider cleaning and vacuuming more frequently during the holidays.” Additional Key Findings: Carpet is the most common floor covering in U.S. homes. The majority of U.S. homeowners use carpet in bedrooms (80 percent), living rooms (65 percent), offices/dens (68 percent) and family rooms (63 percent). The majority (52 percent) of survey participants indicated the primary advantage of carpet is that it’s comfortable. Forty-one percent say the biggest drawback is that it shows soil. Among homeowners who replaced their carpet, 49 percent did so because of wear while four in 10 (38 percent) replaced carpet due to soiling and staining issues. Nearly two-thirds (64 percent) of U.S. homeowners have rugs in their homes. Nearly half (49 percent) of U.S. homeowners are not aware if the cleaning products they use are environmentally safe. Fifty-eight percent are likely (likely/very likely/extremely likely) to purchase “green” cleaning products. Sixty-three percent of homeowners are concerned (concerned/very concerned/extremely concerned) that cleaning products may be made with chemicals that may be hazardous to their health. One in five (21 percent) are extremely concerned. Half of U.S. homeowners (50 percent) say it’s extremely or very important to hire a professional cleaning service that is certified by a professional organization. Industry Data Crucial as 2007 Economic Census Nears In December, more than 4 million American businesses will receive 2007 Economic Census forms, underscoring the importance of their participation in the nation’s most comprehensive measure of business and industry taken every five years. “Economic census forms that businesses receive in December will tell us how we are changing as a nation,” said Thomas Mesenbourg, Jr., the Census Bureau’s associate director for economic programs. “Important economic indicators, such as gross domestic product, are directly related to the quality of the data we get from businesses in every industry and every locality.” The Census Bureau has launched a new Web site — www.business.census.gov — to help businesses understand the economic census and how it benefits them. The site includes economic snapshots of selected industries and significant facts about every industry. Economic census data provide the hard figures that businesses need when they consider expanding into new regions or markets. "I’m constantly advising entrepreneurs to consult economic census information before making decisions,” said Rhonda Abrams, small business adviser and syndicated columnist. “It helps business people make informed decisions.” Businesses can look at benchmark values from the economic census to assess where they stand in the marketplace and to research market shares, salaries, product and sales trends, and site locations. Firms in more than 1,000 industries will receive forms in December. They will be asked to report information such as employment, payroll and the value of goods and services sold. Forms must be returned to the U.S. Census Bureau by Feb. 12, 2008. Businesses that receive forms are required by federal law to respond. Information about individual firms is kept confidential, and only aggregate industry data are published. For businesses that would like to get a head start on preparing for the census, the new web site — www.business.census.gov — provides links to sample forms, answers to frequently asked questions and a secure way to communicate directly with the Census Bureau. The site also has tips to help businesses use the data. Other key quotes and facts about the 2007 Economic Census: Federal Reserve Chairman Ben Bernanke has called the economic census “indispensable to understanding the American economy.” The economic census is the primary benchmark for the nation’s gross domestic product estimates and other indicators of economic change. “The economic census affects every American who runs a business, saves for retirement or takes out a mortgage on a home,” said Steve Landefeld, director of the U.S. Bureau of Economic Analysis. “The economic census is much like the 10-year population count most people are familiar with,” said Harvey Monk, the Census Bureau’s assistant director for economic programs. “Economic census forms that businesses are to receive at the end of the year will tell us how our economy is changing. We urge businesses to take advantage of the information available to them from the economic census and to watch for their census forms.” IICRC Announces New Technical Advisory Committee and Chairperson Appointments VANCOUVER, Wash. (Nov. 26, 2007) – The Institute of Inspection, Cleaning and Restoration Certification recently announced the formation of a new Technical Advisory Committee (TAC) for Commercial Drying Specialist. Industry veterans Michael Lee and Chris Taylor were named as chair and vice-chair, respectively. Neil Atkinson was appointed to serve as the new chair of the IICRC Ethics Committee and Dan Bernazzani as the chair of the R800 Reference Guide of Inspection of Textile Floor Coverings revision committee. “We saw the need to address commercial structural drying in a more in-depth and formal manner,” said Ruth Travis, IICRC president. “There is a strong growth potential in this area for our registrants and the IICRC needs to provide them with the necessary tools – a TAC is the first step in the process.” Lee has more than 24 years experience in construction, reconstruction and insurance restoration of residential, commercial and industrial structures. He served on the IICRC S500 Standard and Guideline 2005 Revision Committee as a sub-chairman and is a member of the Indoor Air Quality Association (IAQA), American Society for Training and Development (ASTD) and the Restoration Industry Association (RIA). Taylor has been involved in the cleaning and restoration industry since the early 1980s and serves on multiple committees and boards including the IICRC ANSI-Approved S500 Standard Committee and on the Board of Directors for the Society of Cleaning and Restoration Technicians (SCRT) as secretary. He is the IICRC Applied Structural Drying (ASD) TAC chairman. A part of the cleaning and restoration industry for more than 30 years, Atkinson currently serves on the IICRC Board of Directors as the Professional Carpet and Upholstery Cleaners Association (PCUCA) representative. The Ethics Committee oversees the adherence to the IICRC Code of Ethics and reviews complaints and accusations where violations by IICRC board members, officers, committee chairpersons, contractors, approved instructors, schools, course sponsors or anyone else directly related to the IICRC sponsors may have occurred. Dan Bernazzani is a former IICRC president. He is the owner and president of Liberty Consulting Indoor Environmental Professionals and is a PhD student at Antioch New England Graduate School working with environmental studies. He is a Board Certified Microbial Consultant through IAQA, a RIA Certified Restorer and an IICRC Certified Master Water and Master Fire Restorer. “The individuals chosen for these positions exemplify dedication and passion for their respective areas of expertise,” said Travis. “The Executive Committee is confident in their leadership and ability to direct these committees for the IICRC.” IICRC Board Chooses 2008 Executive Committee Ruth Travis Re-elected IICRC President; Honorary Board Members Selected VANCOUVER, Wash. (October 31, 2007) – The Institute of Inspection, Cleaning and Restoration Certification (www.IICRC.org) elected the 2008 Executive Committee during its Board of Directors’ meeting on October 19-21, 2007, in Vancouver, Wash. Ruth Travis was re-elected for a second term as president/chairperson of the Executive Committee. During the past year, the IICRC experienced an unprecedented nine percent increase in IICRC Certified Firm registrations (currently at 5, 276), a record number of certified registrants (currently at 42,289), the development of two new certification categories, (Applied Sewage Remediation and Commercial Drying Specialist), and increased media coverage for the IICRC and its registrants. “The wealth of expertise and leadership on the Executive Committee is tremendous,” said Travis. “The IICRC will continue to set clear goals, including growing the organization, adding new certification categories, reaching out to new industry partners as well as working toward meeting and exceeding the expectations of our registrants.” All seven of the current committee officers were re-elected to the committee and will maintain their current roles. Returning to the IICRC Executive Committee are: First Vice President, Darrell Paulson; Second Vice President, Mike Reed; International Vice President, Paul Pearce; Treasurer, Ed Hobbs; Secretary, Barry Lichtenstein; and Certification Council Chair, Joe Dobbins. The new committee term began on October 21, 2007. Representing their shareholders within the IICRC, newly elected board members include: Brian Kornet, representing the New York Rug Cleaners Institute (NYRCI) and Jim Pemberton representing Lee Pemberton, an original shareholder of the organization. Members-at-large are Barry Costa, Doug Bowles, Jim Holland, Paul Thompson and Howard Wolf. Cy Gantt, Carey Vermeulen and Lee Zimmerman were named honorary board members. (from left) Joe Dobbins, Certification Council Chair Darrell Paulson, First Vice President Barry Lichtenstein, Secretary Ruth Travis, President Paul Pearce, International Vice President Mike Reed, Second Vice President Ed Hobbs, Treasurer IICRC Certified Firms Program Experiences Unprecedented Growth VANCOUVER, WA (October 1, 2007) – The number of IICRC Certified Firms has reached a previously unsurpassed Certified Firm registration count of 5,115. The highest number of Certified Firms prior to 2007 was 5,032 in 1999. Several years ago, the IICRC stepped up requirements for cleaning and restoration companies to maintain Certified Firm status, taking it to the next level by adding specific requirements and verifications that the company must provide to IICRC headquarters each year. “This required a stronger commitment by registrants,” said Ruth Travis, IICRC Chairman. “We intended for IICRC Certification to be a symbol of quality, and as a result the value and credibility that comes with Certified Firm status is much greater than ever before.” With these improvements, more and more companies have committed to maintaining the highest standard in an increasingly competitive field. In preparation for the new Shaw Industries warranty maintenance policy that goes into effect January 1, 2008, IICRC leadership and staff have worked diligently to promote the importance of becoming a Certified Firm. Some Shaw warranties will mandate the use of only those firms certified by the IICRC to service residential carpet manufactured by Shaw. In addition to the Shaw warranty, the IICRC provides a number of resources to help drive business to Certified Firms. The organization’s referral network includes a 1-800 referral line and a listing on the consumer Web site, www.CertifiedCleaners.org. Only Certified Firms are allowed to display the IICRC logo and certification mark, a symbol of quality recognized around the world. The IICRC symbol is the consumer's assurance that a firm has chosen to provide trained, qualified professionals who will operate with honesty and integrity. To help market themselves to potential customers, the Certified Firms are provided with uniform patches, consumer brochures, customizable press release templates, newspaper articles and vehicle decals. To learn more about becoming an IICRC Certified Firm and to download the Certified Firm Request Application Form, please visit www.iircr.org. IICRC Instructors Cleared of Allegations of Misconduct VANCOUVER, WA (July 31, 2007) – The IICRC has completed the review of complaints submitted by Charles Cressy against the organization itself and four individuals closely affiliated with the organization. The IICRC has thoroughly investigated all complaints leveled by Charles Cressey against Jeff Bishop, Barry Costa, Dan Bernazzani and Larry Cooper, and finds no basis for a finding of any wrongdoing and completely exonerates the well-regarded individuals involved. "The IICRC wishes to express its deepest support for these highly esteemed colleagues and the contributions they make to our industry year after year," said IICRC President Ruth Travis. "It is part of our mission to set and promote standards and ethics, and therefore allegations such as these are taken very seriously." As requested by Cressy, the complaints were forwarded to the IICRC Ethics Committee, chaired by Board Member Rodney Paulsen, for review. The seven member committee composed of industry peers considered all sides of the argument objectively and followed the IICRC complaint-handling process outlined in the IICRC Policy and Procedures. As part of the official review process, Cressy was asked twice for additional information or evidence that supported his allegations. The Ethics Committee did not receive a response from him either time. Each of the individuals named in the complaints was also asked to respond. All four provided a written response. "The handling of this situation is a testament to our accountability to our constituents and provides clear vindication for those falsely accused," said Travis. IICRC Legislative Alert!!! Florida Governor Signs Mold Bill Licensing to Begin 2010 The State of Florida has been grappling with the appropriate standards for licensing mold "assessors" and "remediators" since 2004. Senate Bill 2234, adopted by the 2007 Florida Legislature as the latest effort on that front, was signed by Governor Crist on June 27 and became the law on July 1st. The bill regulates and licenses providers of home inspection services, mold remediation services, and mold assessment services. The new Florida law will impact many IICRC registrants who perform mold related services or home and building inspection services in Florida. We urge all of our Florida registrants to read the law to see how it may impact their businesses. Go to: http://www.flsenate.gov/data/session/2007/Senate/bills/billtext/pdf/s2234er.pdf to view the bill. SB 2234 provides various definitions. "Mold Assessment" is the process performed by a mold assessor that includes the physical sampling and detailed evaluation of data obtained from a building history and inspection to formulate an initial hypothesis about the origin, identity, location and extent of amplification of mold growth of greater than ten square feet. "Mold Remediation" is defined to mean the removal, cleaning, sanitizing, demolition or other treatment including preventative activities of mold or mold contaminated matter of greater than 10 square feet that was not purposely grown at that location. Unlike the previous state of affairs (where no education or training was required to perform mold assessment or remediation), the new law will require mold assessment or remediation professionals to possess at least a two-year degree in microbiology, engineering, architecture, industrial hygiene, occupational safety or a related field. The education must be obtained from an accredited institution. One year's documented field experience is also required. In the alternative, mold assessors and remediators may possess a high school diploma or equivalent with a minimum of four years of documented field experience. The law requires mold assessors to maintain general liability and errors and omissions insurance coverage in an amount of not less than one million dollars. The law requires mold remediators to maintain general liability insurance coverage in the amount of not less than one million dollars. The law also requires that all contracts for mold assessment or remediation services to be in writing (which includes electronic versions) and the contracts must be signed, or otherwise authenticated by the parties, in order to be valid. There are several exemptions in the law regarding the requirement of licensure for mold remediators and assessors. These include: A residential property owner who performs mold assessment/remediation on his or her own property. A person who performs mold assessment/remediation on property owned or leased by that person, the person's employer or an affiliate of the employer, as long as the persons are not engaging in the business of performing mold assessment for the public. A full-time employee engaged in routine maintenance of public and private buildings who does not otherwise hold himself/herself out for hire. Division I and Division II Contractors licensed under Chapter 489 of the Florida Statutes. Engineers licensed under Chapter 471 of the Florida Statutes. The new law will provide for the regulation of mold assessors and remediators by the Florida Department of Business and Professional Regulation. The law is codified at Part XVI, Chapter 468 of the Florida Statutes. Although now the law, there is a "phase in" provision, and the law becomes of full force and effect on July 1, 2010. The IICRC will be involved with the Florida Department of Business and Professional Regulation on developing regulations necessary to implement this legislation, and intends to seek regulatory approval of IICRC mold remediation training and the IICRC mold remediation certification examination under this law. IICRC Announces S100 Committee Recruitment IICRC Initiates Updates and Revisions to S100 Standard VANCOUVER, WA (July 1, 2007) – The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is currently revising the S100 Standard and Reference Guide for Professional Carpet Cleaning prior to submitting the standard for approval by the American National Standards Institute (ANSI). The IICRC is seeking volunteers from all areas of the industry to help revise the standard and volunteers to serve on the S100 Consensus Body Standard Committee. “We’re looking for professionals who are dedicated to moving this project forward,” said IICRC Standards Chairman Barry Costa. “With each new Standard revision comes new challenges and we need a group of people that are excited about the next phase in the evolution of this standard, which is preparing for ANSI accreditation.” The timeline for completion of the S100 revision is approximately 18 months, and the committee will meet on average four times per year. However, sub-committees continually work on-line and via conference calls. There are between 25 and 30 members on the voting committee of the S100 Consensus Body Standard Committee and more than 100 volunteers assigned to specific sub-committees and topics. Membership of the IICRC S100 Consensus Body Standard Committee is open to all persons who are directly and materially affected by the standard activity in question. Please note this does not mean that all who apply will be accepted. Participation in the committee is not conditional upon membership in any organizations, nor unreasonably restricted on the basis of technical qualifications or other such requirements. The next committee meeting will be held in October adjacent to the IICRC Board of Directors meeting in Vancouver, Wash. To apply for committee membership, please e-mail S100 Committee Chairs Doug Bradford ( ) or Bill Yeadon ( ) or contact IICRC Headquarters at 360-693-5675. How to Become a CRI-Seal of Approval Service Provider VANCOUVER, WA (June 19, 2007) – Service providers using Carpet and Rug Institute's Seal of Approval certified equipment and cleaning chemicals as part of their routine cleaning procedures, may participate as a partner in this important program to extend consumer recognition of the program. We welcome your participation. SOA Service Provider Information/Sign Up Packet (PDF 71 KB) Need help with the PDF? Go here to read about Adobe® PDF's. Participation Agreement requirement - The Carpet and Rug Institute encourages the use of its SOA logo, and/or label by qualified service providers. In order to protect and assure the proper use of the highly recognized program's symbols and identities, an agreement outlining these guidelines must be executed by the service provider. Registration Form - Provide contact information along with a list of SOA certified equipment and chemicals being used in your normal day to day carpet cleaning operation. Fees - In addition to execution of the Participation Agreement, an annual fee is also required. This fee of $25 must be submitted at time of application for use of the SOA logo. Procedure - A company officer must execute the Participation Agreement by signing the appropriate space. Provide other information as requested on the Agreement. Return the signed Agreement and Registration Form to CRI to the attention of Pat Jennings along with payment of $25.00. Checks should be made payable to the Carpet and Rug Institute. A copy of the final executed Participation Agreement will be returned to you with acknowledgement of participation. Images and Decals - CRI will provide high resolution images of the official SOA seal upon request. We are also in the process of working with a supplier of high quality vinyl decals to make available 12 inch diameter decals. These decals, suitable for do it yourself installation on trucks and vans, will be available at nominal cost through the CRI Publications Desk. Call Susan Newberry at 706.428.2114 for details on availability and cost. For other questions please contact Pat Jennings at 706.428.2123. Colorado Governor Signs Consumer Freedom of Choice Bill VANCOUVER, WA (June 4, 2007) – A bill was signed by Colorado Governor Bill Ritter earlier this week. Rep. Dorothy Butcher (D) successfully sponsored the consumer rights bill – HB 1104, the Insurance Consumer Freedom of Choice Bill, which the association hopes will set a precedent nationwide for consumer freedom of choice in property restoration. The bill, which easily passed both the Colorado House and Senate, prevents insurance companies from dictating which restoration company must be used in a covered property repair insurance loss. The bill states: “competition is fundamental to the free market system and that the unrestrained interaction of competitive forces will yield the best allocation of . . . economic resources, the lowest prices, the highest quality commodities and services.” Both the House and Senate concurred that passage of this bill would safeguard the public against monopolies, trusts and market barriers; as well as foster and encourage competition by prohibiting unfair and discriminatory practices that impede fair and honest competition. IICRC Registrant, Joe Arrigo, president of Arrigo Restoration in Pueblo, Colorado, has been actively involved in supporting this legislation for several years on behalf of the restorers in Colorado and throughout the U.S. IICRC Certified Firms Collaborate for “Extreme Makeover: Home Edition” COLUMBUS, OH (April 17, 2007) – In the fall of 2006, IICRC Certified Firms and technicians participated in the ABC hit show “Extreme Makeover: Home Edition.” Over the course of several rainy days in November, they came together to help rebuild the dreams of former marine Jason Thomas, the man who pulled two Port Authority police officers out of the World Trade Center and on who a character in the movie “World Trade Center” is based. M/I Homes, the builder leading the project, originally recruited Dianne Kehler of Remedics Restoration to help quickly dry the new structure’s drywall. Given the short time frame of building a home for the show, processes that normally take between two and three days must be completed in a matter of hours. With very little notice, Kehler took on the challenge to help another person in his time of need and to help the builder, with whom she has a long-standing business relationship. "Given the complexities of the challenge, time of year, potential for severe weather we needed a company that without any questions could handle the job and give us the results needed. Dianne Kehler, along with her team at Remedic's Restoration, exceeded all our expectations. Nearly all during our project the weather threw us a curve ball, but Remedic's Restoration was there, in the game 100 percent, all the way till the end of the project. Without them it would have be very difficult, if not impossible to complete the challenge in the time allotted,” said Bryon Courter, Vice President of Production, M/I Homes of Central Ohio, LLC. “It was an amazing opportunity. We worked straight from Tuesday morning through Friday night to finish the project,” said Kehler, “but in the end it was worth the time and effort to get the job done quickly and to get it done right. It’s an incredible feeling to be able to do this for someone.” The house was built in a suburb of Columbus, Ohio, and unfortunately the cold weather and rain threatened to cause major setbacks for the building team. Once the concrete slab for the basement was poured, the builder realized they were going to lose the slab due to cold temperatures and rain. Kehler was asked if she could dry the slab and with the SSI certification and local firm Munters Moisture Controls Services provided heating equipment and they were able to save the slab. For additional assistance drying the structure and all components, in such a short amount of time, Kehler called on IICRC Certified Firm Buckeye Carpet Cleaning and another local business, Munters Moisture Control Services. Both enthusiastically volunteered their time and equipment and the team was able to complete the drying process on schedule. “I could not have done this without the training provided by the IICRC and would not have been asked if my company was not an IICRC Certified Firm,” said Ms. Kehler. “Without the IICRC, I would not have the great strategic alliances such as Buckeye and Munters.” Later, the three companies collaborated to finish structural drying of the frame in short order, a process that normally takes between four and five days. This allowed the home’s insulation to be installed, keeping the build on track for the big reveal. On Feb. 11, 2007, viewers in more than 69 countries watched as the Thomas family was presented with their new home and the opportunity for a new beginning. “The experience illustrates that when people come together for a good cause, anything can happen,” said Kehler. “It demonstrates the importance of positive relationships in our business and that when you need them, your partners will be there for you.” For more on the Thomas family, their new home and ABC’s “Extreme Makeover: Home Edition,” please click here. For more information on becoming an IICRC Certified Firm, go to www.iicrc.org. The Carpet and Rug Institute Addresses Seal of Approval Issues April 16, 2007 The following letter was recently published by The Carpet and Rug Institute Dear Interested Parties: Over the course of the last few weeks, The Carpet and Rug Institute (CRI) has been working diligently through its various committees to improve our Seal of Approval (SOA) Program for truck mount extractors in an effort to be as inclusive as possible. We understand the anxiety among some and will continue to try to resolve those concerns. We hope the majority of those involved will understand that we are trying to provide a testing program that is both fair and equitable. Our goal is to identify good cleaning products and make it easier for those using the products that work to differentiate themselves in the marketplace from those using less reputable products. CRI has reached out to many of those with legitimate concerns with our current program and included them in the decision making process as we move the SOA Extractor Program ahead. The CRI Cleaning and Maintenance Issues Management Team (C&M IMT) has put together an amendment to our original SOA Program for extractors that will include three new categories with sub-groups in each of those categories as a way to offer more good cleaning products an avenue into the SOA Program. Again, the CRI goal is not to hamper those utilizing good cleaning products but rather enhance their efforts. These new categories include: Older truck mount machines made by manufacturers already in the SOA; truck mount units from manufacturers that are no longer in business; and currently manufactured truck mount units from manufacturers not in the SOA Program. Attached, you will find a more detailed description of each of these categories. Like any good testing program, we fully expect that our SOA Program will continue to evolve, and as it does, it will continue to identify quality products that will enhance the customer satisfaction in their carpet investments. As the program has evolved, we have been disappointed to see that some manufacturers have attempted to circumvent both the letter and spirit of the program in order to get products and machines to pass. A considerable amount of time has been devoted to dealing with these issues. An outside review panel consisting of recognized experts in the cleaning industry has been organized and tasked with evaluating these situations and making recommendations on their appropriateness. The overriding spirit of all CRI efforts is to better serve the consumer. The cleaning industry is a critical part of carpet manufacturers' efforts to improve consumer satisfaction with carpet. Your success is critical to our success. We welcome your comments and will consider all constructive input. As stated above the SOA Programs will continue to evolve and, with your input, improve. Sincerely, Werner H. Braun President, Carpet and Rug Institute Carey Mitchell Chairman, Cleaning & Maintenance IMT CRI Cleaning and Maintenance (C&M) Issues Management Team (IMT) Work Group (WG) With Revisions from the March 27, 2007 IMT Meeting I. Truck Mounted (TM) Units that are: A. Currently offered -      1. Equipment manufacturers may obtain Bronze, Silver or Gold SOA Certification by having a current model tested and approved by CRI. If manufacturers elect to do so, the SOA Certification level attained may be used in marketing and advertising programs.      2. Service providers (SP) using TM equipment SOA Certified may become an authorized Service Provider by signing a SP Participation Agreement confirming their use of SOA Certified TM Cleaning Equipment and SOA Cleaning Chemicals. Service Providers may promote the TM Extraction unit’s SOA Certification level, i.e., Bronze, Silver or Gold. B. Discontinued Models -      1. Owner/operators of discontinued TM Extraction units may become SOA Service Providers by providing CRI a signed affidavit stating that their model(s) meets or exceeds the minimum standards set forth by CRI, as listed in item 3 below. The owner/operator of a discontinued TM Extractor Unit Model must also sign a SP Participation Agreement asserting the use of the Extractor meeting the minimum standards below and by using SOA Cleaning Chemicals.      2. TM unit Minimum Standards:           a. #3 blower           b. 160°F water temperature generated at the unit           c. 350 psi II. TM Manufacturers No Longer in Business (“Orphaned” Units): A. Group Testing Option:      1. Owners of discontinued TM Units can join together for cost sharing in testing one unit of a given model.           · Individual owners of the model being tested in the group must sign an affidavit specifying that their unit meets or exceeds the Minimum Standard stipulated in I.B.3 above.      2. Regardless of certification level achieved by the test unit as long as it is minimum of bronze, Group Owners may, if desired, promote the TM Extraction Unit as having achieved the SOA Bronze Level Certification, but no higher.      3. Any owner of that model in the group may become a SOA Service Provider by signing a SP Participation Agreement, and pledging use of equipment that meets the minimum standards as stated in #3 above and SOA Cleaning Chemicals. B. Individual Model Owner Option:      1. Equipment owner must sign an affidavit that the model meets or exceeds the Minimum Standards set forth in number I. B. 3 above.          · No SOA testing is required and no certification is issued.      2. The owner will then be eligible to become a Service Provider by signing an SOA Service Provider Agreement and pledging use of equipment that meets the minimum standards as stated in #3 above and SOA Cleaning Chemicals. III. TM Manufacturers Not Electing to Participate in the CRI SOA Program: If an equipment manufacturer chooses not to participate in the CRI SOA testing program, owners of that manufacturer’s TM unit may supply CRI a letter from the OEM stating that the Manufacturer elects not to participate in the SOA Program. At that point:      1. Refer to II-A, Group Testing Option.      2. Refer to II-B, Individual Model Owner Option. Click here to download the CRI Seal of Approval Service Provider Packet The Carpet and Rug Institute and HousekeepingChannel.com Promote IICRC Certified Firms! This Spring, Tackle Tough Stains and Embedded Soil With Carpet Cleaning Tips For Dummies® New How-To Guide Offers Easy Carpet Cleaning Tips and Consumer Advice From The Carpet and Rug Institute and HousekeepingChannel.com DALTON, GA (March 6, 2007) – Attention all carpet-cleaning amateurs! Does the thought of carpet cleaning make you want to run for cover? Not to worry. The new Carpet Cleaning Tips For Dummies guide advises that carpet cleaning is just like exercise. If you get into a routine and keep it up, you will see great results. Sponsored by The Carpet and Rug Institute (CRI) and HousekeepingChannel.com, Carpet Cleaning Tips For Dummies, published by Wiley Publishing, Inc., is an easy-to-use resource that identifies best practices for keeping carpets looking beautiful for years to come. Household management expert Elizabeth Goldsmith, the book’s author, provides simple solutions for fighting dirt, removing nasty spots and stains, using the right products and calling in professional cleaners when necessary. She has tips for pet owners and advice on how to clean precious Oriental rugs. Consumers can request a free copy at www.carpet-rug.org for a shipping and handling fee of $2.00. Or to order, call 706-428-2114 or email Snewberry@carpet-rug.org instead. The booklet advises that not all carpet cleaning products are effective and some don’t even clean better than plain water. “Regular and proper vacuuming is the single most effective means of keeping carpet clean,” says Werner Braun, CRI president. “And using cleaning products with the CRI Seal of Approval helps get the job done right.” “Carpet care is easy with a little preventative maintenance and know how,” according to Allen P. Rathey, founder of HousekeepingChannel.com. “This book also shows you how to prevent carpets from getting soiled in the first place, plus dozens of ways to get maximum results in minimum time.” Just in time for spring cleaning, CRI offers the following tips for cleaning your carpet and extending the value of your investment: Use outside and inside mats or runners, which work together to reduce the amount of dirt that enters a house. Use CRI Seal of Approval cleaning products. An independent laboratory tests solutions, spot removers, vacuums and deep cleaning extractors and systems. Only those that meet high performance standards receive the Seal of Approval. Clean your rooms from the “top-down.” This saves you the step of vacuuming again after dusting. Dust your blinds, windowsills and furniture surfaces first and then vacuum away any fallen dust. Act quickly to remove spots and stains. Always blot the spot working from the outside in (thus preventing the spot from spreading). Do not scrub stains as this can damage carpet fibers. Professionally clean your carpet every 12 to 18 months. Regular vacuuming removes soil and dust, but periodic professional cleaning is needed to remove embedded dirt. Check with the manufacturer of your carpet for professional service provider recommendations, many of which can be found at www.certifiedcleaners.org. The Carpet and Rug Institute, headquartered in Dalton, Georgia, is the national trade association for the carpet and rug industry. Its members are manufacturers, suppliers, and service providers, representing more than 90 percent of all carpet produced in the United States. CRI is the source for science-based information and insight into how carpet and rugs can create a better environment - for living, working, learning and healing. HousekeepingChannel.com (HC) is a comprehensive resource for "Better, Faster, Healthier" cleaning and housekeeping. HC exists to help you clean, protect and enhance your home environment using proven processes and practices from cleaning experts, professional cleaning services, environmental service professionals, and organizational and time-management consultants. For Dummies® With near universal name recognition, more than 150 million books in print, and over 1,000 topics, For Dummies is the world's bestselling reference series. With loyal customers around the globe, For Dummies enriches people’s lives by making knowledge accessible in a fun and easy way. Described by the N.Y. Times as "more than a publishing phenomenon, but a sign of the times," For Dummies span every section of the bookstore, covering everything from health to history, music to math, sports to self-help, technology to travel, and more. The Dummies brand franchise has expanded with an extensive licensed product line, including DVDs, software, consumer electronics, cooking, cleaning and automotive products, craft and hobby kits, games and more. For information, visit Dummies.com. For Dummies is a branded imprint of Wiley. IICRC Appoints New Chairman of the S520 Standard and Reference Guide for Mold Remediation VANCOUVER, WA (February 22, 2007) – The IICRC Standards Chairman Barry Costa announced today the appointment of Jim Pearson as the new Chairman of the IICRC S520 Consensus Body. Mr. Pearson will oversee the final stages of completing the Second Edition of the IICRC S520 Standard and Reference Guide for Professional Mold Remediation. Jim Pearson has been a member of the S520 Consensus Body since the beginning of the rewrite of the document. Mr. Pearson has chaired several Chapter Committees for the S520 including the Inspection and Preliminary Determination Chapter and the HVAC Chapter. He previously participated in the writing of the 1st Edition of the IICRC S520 and Co-chaired the Safety and Health Chapter. “We are looking forward to Jim’s leadership and working with him in the completion of the document,” said IICRC Standards Chair Barry Costa. IICRC President Ruth Travis expressed her gratitude to Jim for stepping up to the leadership position and for his considerable contribution to the Standard and S520 Committee. Cliff Grost of Multi-Maintenance in Chicago will continue to serve as the Vice-Chair of the IICRC S520 Committee. IICRC Standards Consultant Larry Cooper stated, “The S520 Consensus Body has completed the Peer Review Process internally and the document is currently being reviewed by the editing committee. Jim’s leadership will help the committee finalize the process of updating the information in the S520. The entire committee has done an outstanding job in bringing very valuable information to the committee meetings, updating the chapters and sections. The updates to the S520 will be very valuable for the mold remediation industry as a whole.” Mr. Pearson is active in the industry and is involved in several industry organizations: • Previously served on the Board of Directors of Association of Specialists in Cleaning and Restoration (ASCR) • Past Chairman of the Certification Committee for the ASCRF (c-3 foundation) • Currently the Co-Chair of the Environmental Institute for the Association of Specialists in Cleaning and Restoration, International • Past Chairman of the Mechanical Systems Hygiene Institute • Member of American Industrial Hygiene Association (AIHA) and Indoor Air Quality Assocation (IAQA) Mr. Pearson is the President and CEO of Americlean Corporation in Billings, Mont., a 28-year-old disaster restoration business serving residential, commercial, industrial and institutional clients. His company is involved in: • Decontamination, deodorization, dehumidification • Mold remediation, HazMat abatement, Clandestine drug/meth-lab clean-up • Blood-borne pathogens control and trauma/crime scene cleanup • Flood & fire restoration, demolition, full reconstruction, new construction • IAQ Consulting, Project Design, Air Sampling and Analysis • Contents cleaning, restoration, transport and storage IICRC Makes Committee Appointments; Updates Consumer Web Site VANCOUVER, WA (January 25, 2007) – The Institute of Inspection, Cleaning and Restoration Certification (IICRC) recently made several key committee appointments and updated its consumer Web site. Since the new Executive Committee took office in September 2006, key appointments on Technical Advisory Committees (TACs) and standing committees have been made. These appointments include: Technical Advisory Committee: · Jim Holland, Vice Chair of the Restoration Division of the Certification Council · Rachel Adams, Applied Microbial Remediation Technician · Sandy Bowles, Fire and Smoke Restoration Technician · Scott Mims, Water Damage Restoration Technician · George Cazares, Carpet Repair and Reinstallation Technician Standing Committee: · Paul Thompson, Co-Chair of Instructors and Schools · Mike Morris, Certified Firms Chair · Sherman Guffy, Supporter Program Chair “These appointments to the standing committees and TACs put the right people in the right places to further advance the mission of the IICRC in 2007,” said Ruth Travis, President of the IICRC. “We look forward to continuing to serve our Certified Firms and Technicians and consumers of the services our registrants provide.” In addition, the IICRC recently added new content and made numerous design changes to the consumer Web site, www.certifiedcleaners.org, to make it easier for visitors to navigate. The site was launched in 2003 and houses the link to the database referral system for consumers to search for IICRC Certified Firms and Inspectors, as well as general information, tips and advice relating to the various areas of specialization. The Web site generates an average of 1600 unique visitors weekly. The www.certifiedcleaners.org Web site was created specifically for consumers to find a certified professional, find more information about IICRC registrants or ask related questions. A separate Web site, www.iicrc.org, houses information for registrants regarding courses, Standards and more. The IICRC makes every effort to include www.certifiedcleaners.org in all consumer media communications as the organization continues to reach out to consumers and to educate the public on the value and benefits of using IICRC Certified Firms and Technicians. IICRC Develops Consensus Agreement for IEP Designation VANCOUVER, WA (December 13, 2006) – The IICRC S520 Standards Revision Consensus Committee recently met in effort to build industry consensus and develop a plan regarding the use of the term “indoor environmental professional” (IEP) in the IICRC S520 Standard and Reference Guide for Professional Mold Remediation. Most importantly, the plan specifies that the IICRC will maintain the term “indoor environmental professional” and “IEP” in S520 and will not retain trademarks on those terms. In an historic move, prior to drafting the plan, the IICRC invited several representatives from the remediation industry, as well as representatives from the following trade organizations to participate in the discussion: • Indoor Air Quality Association (IAQA) • American Industrial Hygiene Association (AIHA) • American Conference of Governmental Industrial Hygienists (ACGIH) • Association of Specialists in Cleaning & Restoration (ASCR) • Indoor Environmental Institute (IEI) • Society of Cleaning & Restoration Technicians (SCRT) • Indoor Environmental Standards Organization (IESO) • American Indoor Air Quality Council (AmIAQ) Representatives from AIHA, IEI, SCRT, and IICRC, as well as several independent industry representatives met with IICRC President Ruth Travis and representatives of the IICRC Standards Committee. During an open discussion, IICRC representatives listened to the group’s thoughts regarding use of the term “indoor environmental professional,” including related certifications, designation and trade marking. The IICRC then held a meeting of the IICRC S520 Standards Revision Consensus Committee, led by Larry Cooper. By a vote of confidence of the S520 Standards Revision Consensus Committee, Cooper was chosen to chair the committee during the meeting and until successor is named. Following the committee meeting, a seven-point plan was drafted and agreed to by all members of the committee. The seven points are as follows: 1. Retain the term “IEP” in the S520 and keep the IEP Chapter in the document. 2. Seek to enter into a revised memorandum of understanding (MOU) with IEP stakeholders that establishes an agreement to mutually defend against third parties attempting to trademark the IEP terminology. 3. IICRC will not retain trademarks on the terms “indoor environmental professional” or “IEP”. 4. Language will be developed and approved by the S520 Consensus Body for insertion into the IEP Chapter, or possibly the Foreword, which negates the ability to trademark the terms and the ability of anyone to use the terminology as a designation or certification. This language is intended to remove any economic incentive associated with use of the terminology, to the extent possible. 5. Oppose the listing of specific designations or certifications in the S520 that are deemed equivalent to the definition of an IEP. 6. That written clarification be developed to specify the qualifications necessary for a competent IEP, for use by remediators and IICRC registrants when selecting and engaging the services of an IEP. This language would not be inserted in the S520 and will not be part of the standard, and is designed to provide supplemental internal IICRC guidance for those needing the services of an IEP. 7. That this agreement be approved by the IICRC, and thereafter communicated to the IEP stakeholders. The agreement was presented to President Travis, at the IICRC S520 revision meeting. Travis then convened an online meeting of the IICRC Executive Committee, and the committee voted in favor of supporting the agreement. The IICRC will immediately move to implement the plan into the new revision of the S520, where necessary, and in all workings surrounding the mold remediation document. “Thousands of IICRC registrants are engaged in mold remediation projects around the world, and in order to best serve the consumer, they need strong working relationships with IEPs,” said Travis. “It is my hope that qualified IEPs across the industry will step forward in a proactive effort to work with IICRC registrants to perform the services needed to help consumers return to safe, clean environments and to achieve this important industry goal.” Qualified IEPs perform assessments; develop sampling strategies, as necessary, which includes taking samples, maintaining a chain of custody, selecting a sampling laboratory, and interpreting sampling data; determining contamination conditions; writing remediation protocols (job scopes), and verifying the return of the environment to Condition 1 status. The IICRC will continue to strive toward developing solid working relationships with other organizations to meet this critical need in the industry. IICRC Registrations Surge in 2006 VANCOUVER, Wash. (November 2, 2006) - The Institute of Inspection, Cleaning and Restoration Certification (www.iicrc.org) saw record growth in both Certified Technicians and Certified Firms through October 2006. The number of Certified Technicians grew from roughly 35,000 technicians at the beginning of 2006 to approximately 41,000 technicians by September 2006. The number of Certified Firms increased by more than 500; from approximately 3,500 to 4,300 Certified Firms. “We are excited about the increase in registrations over the past year and also encouraged by the fact that more cleaning and restoration firms and technicians are seeing value in participating in the IICRC’s programs,” said Ruth Travis, president of the IICRC. “To see the growth in the number of IICRC Certified Firms is especially gratifying.” Benefits of becoming an IICRC Certified Firm include the use of the IICRC Certified Firm logo in advertising, free listing on the IICRC consumer Web site registry (www.certifiedcleaners.org),free listing on the Referral Network 800 number registry, and industry-wide promotion and recognition through numerous IICRC marketing and public relations programs. “In 2007 the continued goal of the IICRC will be to increase the number of technicians and firms to better serve consumers looking for qualified service providers,” said Travis. “We are committed to providing the best possible education to the cleaning and restoration industry and realize the importance of arming firms and their technicians with the most up-do-date and relevant information.” To qualify for IICRC-Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics. IICRC Board Chooses 2007 Executive Committee Ruth Travis Elected IICRC President VANCOUVER, WA (September 27, 2006) – The Institute of Inspection, Cleaning and Restoration Certification (www.iicrc.org) elected its 2007 Executive Committee during its Board of Directors’ meeting on September 26, 2006 in Las Vegas, NV. Ruth Travis was elected as President/Chairman, most recently serving as First Vice President and Marketing/PR Committee Chair. Ruth is the first woman to be elected to this position in over 25 years since the establishment of association stakeholders and the non-profit status of IICRC. Wanda York was IICRC President in the mid-70s. “The wealth of experience and commitment represented by the Executive Committee to the industries and registrants this organization serves is tremendous,” said Travis. “The IICRC is on pace to become the premier resource not only for professionals, but also for property owners looking for qualified service providers.” Five other officers of the seven-member committee were re-elected to the committee, with two returning in a new role and one member newly elected. Returning to the Executive Committee in new capacities are:             (from left) Barry Lichtenstein, Secretary Joe Dobbins, Certification Council Chair Ed Hobbs, Treasurer Darrel Paulson, 1st Vice President Ruth Travis, IICRC President Mike Reed, 2nd Vice President Paul Pearce, International Vice President The new committee term began on September 26. Representing their shareholders within the IICRC, newly elected Board members include: Sherman Guffy, Carpet Cleaners in the Northwest (CCINW); Neil Atkinson, Professional Carpet and Upholstery Cleaners Association (PCUCA) and Craig Kersemeier of Association of Wisconsin Cleaning Contractors (AWCC). Members-at-large are Rachel Adams, Barry Costa, Howard Wolf and Jim Holland. Honorary members include immediate Past-chairman Carey Vermeulen, Paul Thompson, Chris Netherton and Cy Gantt. In the past year, the IICRC has achieved ANSI accreditation, released the revised ANSI-IICRC S500 and is now in the process of reviewing the new ANSI-IICRC S520. “The next year will offer equally valuable opportunities to help our registrants grow their businesses,” said Travis. Travis is a 20-year veteran of the cleaning and restoration industry serving as President of the Society for Cleaning and Restoration Professionals (SCRT) for many years. She is an IICRC-Approved Instructor, Master Textile Cleaner, Journeyman Water Restorer and Master Fire/Smoke Restorer. She has chaired and served on numerous IICRC TACS and Standing Committees over the past 13 years of her IICRC service. SHAW PRESS RELEASE: Shaw Revises Warranties to Reflect Requirements for CRI Seal of Approval Products and IICRC Certification Click here to view the Shaw Press Release in Adobe PDF Format DALTON, GA (September 1, 2006) – Following the company’s announcement in June of 2005, Shaw has revised its residential carpet warranties to require the use of CRI Seal of Approval products for carpet cleaning supplies and equipment for carpet manufactured after January 1, 2007. Effective January 1, 2008, the company will also require the use of IICRC (Institute of Inspection, Cleaning and Restoration Certification) Certified Firms for professional cleaning services. The CRI Seal of Approval Program was established to test and certify the performance of products and equipment used in carpet cleaning. Years of research has shown that about half of the carpet spot removal and cleaning products in the marketplace do not clean any better than water, and may also leave soil-attracting residues. The results of the use of these products have been shown to be a major source of consumer dissatisfaction with carpet. The CRI program offers consumers a quick, easy way to locate products that work well and do not damage their significant investment in carpet. The new requirements have been included under "Homeowner Obligations" in Shaw’s residential warranty booklet covering its 3-, 4-, and 5-Star warranties. Revised wording addressing the changes is included in the company’s homeowner requirement that periodic cleaning by hot water extraction be performed at least once every two years. Whether the consumer elects to have the cleaning performed by a professional cleaning service or with a do-it-yourself system, the equipment must be “certified under the Carpet and Rug Institute’s Seal of Approval program.” The additional IICRC wording reads as follows: “NOTE: Effective January 1, 2008, professional service must performed by an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm.” IICRC Certified Firms must meet several stringent criteria that serve to protect the consumer. The firm must have at least one IICRC Certified Technician on all job sites, must have a business license, must carry both general liability and workers compensation insurance (where required), have an approved consumer complaint policy, and must agree to adhere to the IICRC code of ethics. All these protect the consumer against unscrupulous operators. Additional text cautions consumers on spot removal products: “(R)esearch has shown that many products sold for do-it-yourself spot removal clean poorly and their residues attract soil on the cleaned area rapidly afterward. The Carpet and Rug Institute’s Seal of Approval program tests and certifies products that meet stringent standards and thus clean effectively, without damage to your carpet.” The CRI website at www.carpet-rug.org is listed for reference to these products. Shaw has also made changes to its popular “Carpet Care” brochure. Under its vacuum cleaner recommendations, the company now advises consumers to make sure their vacuums are certified through the CRI Green Label testing program, again noting the organization’s website for details and listings. Under the brochure’s “Spot and Spill Removal” section, Shaw recommends its own R2x® Stain and Soil Remover (a CRI certified product) or other cleaning products that are listed in the CRI certification program. Finally, under the brochure’s hot water extraction recommendations, the requirement of CRI certification for cleaning products is repeated. “We believe our recommendations and requirements will ultimately help consumers enjoy and appreciate our products more fully,” says Carey Mitchell, Shaw’s director of technical services. “This information reflects years of carpet cleaning research and testing and provides a firm foundation for proper maintenance that will enhance and extend a carpet’s useful life.” IICRC S520 Standard Soon to be Available for Peer Review and ANSI Public Review VANCOUVER, Wash. (June 2, 2006) – The Institute for Inspection, Cleaning and Restoration Certification (IICRC) today announced that the IICRC S520 Standard and Reference Guide for Professional Mold Remediation will be available for IICRC Peer Review and the American National Standards Institute (ANSI) Public Review Process in late June. The document is currently in final stages of editing and legal review. Reviewers will have 45 days to read and comment on the S520 Standard and Reference Guide. A copy of the S520 will be available to reviewers, along with a format for comments. If you are interested in being a reviewer for the S520 please go to the IICRC web site (www.iicrc.org) and register. Instructions and information will then be sent to you when the review process is opened at the end of June. “We need the restoration industry’s involvement in reviewing the updated S520 Standard and Reference Guide. All comments will be considered, accepted in full, in part or not accepted with reason. We track each one, how the committees decided to use it, or reason for not using the comment,” said Barry Costa, Standards Chair for the IICRC. “These comments will then be sent back to the reviewer.” The IICRC S520 Standard and Reference Guide for Professional Mold Remediation was first published in December 2003. Soon after, the IICRC Standards Committee began to update and fully review the document, a process which lasted two years. It was then sent to an editing committee and reviewed by a legal team. The final IICRC S520 document is scheduled for completion by late 2006 and will be ready for printing and circulation at that time. ANSI accredits organizations and their principles and practices across all industries to enhance both the global competitiveness of U.S. business and the U.S. quality of life. Member organizations include educational institutions, companies, professional associations, and government members. IICRC S500 Standard Receives Acceptance from ANSI VANCOUVER, Wash. (April 17, 2006) – The Institute for Inspection, Cleaning and Restoration Certification (IICRC) today announced that the IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration received acceptance by the American National Standards Institute (ANSI). The completion of the S500 marks the first ANSI accredited standard in the cleaning and restoration industry. “We are pleased to complete this part of the process. It wasn’t always easy, but the benefit of increasing the credibility and integrity of the cleaning and restoration industry makes it well worth it in the end,” said Carey Vermeulen, President of the IICRC. With this action by ANSI and the completion of all voting and editing, the IICRC plans to rush the document to its headquarters in Vancouver, Wash. for final printing and distribution in May. After becoming an accredited ANSI organization in September of 2005, the IICRC spent the next months revising the S500 to prepare it for ANSI approval. The IICRC S520 Standard and Reference Guide for Professional Mold Remediation, is undergoing edits and should be submitted to ANSI later this year. ANSI accredits organizations and their principles and practices across all industries to enhance both the global competitiveness of U.S. business and the U.S. quality of life. Member organizations include educational institutions, companies, professional associations, and government members. IICRC Launches Apprentice/Basic Skills Training Program VANCOUVER, WA (March 20, 2006) - The IICRC announced the launch of the Apprentice/Basic Skills Training program at the semi-annual Certification Council meeting in Vancouver WA, March 18, 2006, according to Apprentice/Basic Skills Division Chair, Dane Gregory. Apprentice/Basic Skills training programs were created as a supplement, not a replacement, to current IICRC Certification Programs. They will beneficial to educate new or existing employees who have had no formal training in the cleaning industry. New programs that were approved by the IICRC Board of Directors are Apprentice/Basic Skill Carpet Cleaning Training, Apprentice/Basic Skills Commercial Carpet Cleaning, Apprentice/Basic Skills Upholstery Cleaning, Apprentice/Basic Skills Floor Care, and Apprentice/Basic Skills Ceramic Tile, Stone and Masonry Cleaning. All programs will be available in either a classroom lecture format, or via distance learning in several different e-formats including CD/Rom, DVD, Video Tape, or on-line programming in the near future. IICRC President stated, “This is one of the most exciting programs to come from our Board of Directors in many years, because not only do we have a basic skills program, but it is the first real training from IICRC that has a distance learning option.” Newly applying schools will now begin to build programs in each of the approved training disciplines, and submit programs for approval by the Apprentice/Basic Skills Division, in conjunction with the Instructors and Schools Committee and IICRC-Approved Apprentice/Basic Skills policies. Applications and copies of approval policies are available at IICRC headquarters. After approval by the IICRC Board of Directors at a semi-annual meeting, program developers will then be able to present programs in either a live or distance-learning option at numerous events in the cleaning industry. It is anticipated that many professionals will apply to be Approved Presenters from different areas of the cleaning industry, including: product manufacturing representatives, distributor sales persons, facility trainers and executive housekeepers. The Apprentice/Basic Skills division anticipates that programs will be very popular with facility executives, school districts, the hotel and hospitality industry, and the building service contractor industry. Also benefiting from the Apprentice/Basic Skills program will be on-location cleaning professionals who need a basic skills training program for new employees and office personnel. For more information on IICRC, or on becoming an IICRC-Certified Technician, IICRC-Certified Firm or Apprentice/Basic Skills program provider, please visit www.iicrc.org. or call (360) 693-5675. IICRC Booth Sees High Traffic Volume at Surfaces VANCOUVER, WA (March 8, 2006) – Hundreds of industry professionals sought out the expertise and offerings of the Institute of Inspection, Cleaning and Restoration Certification (IICRC) during the recent Surfaces 2006 tradeshow in Las Vegas. The IICRC Continuing Education Credits (CECs) program was among the hottest topics of interest for those visiting the IICRC booth. The CEC program seeks to encourage registrants to actively participate in their industry by sharing knowledge with the cleaning and restoration industry. Also high on the list of discussion topics were the IICRC-Approved Carpet and Flooring Inspector, Hard Surface, Rug Cleaning, and Stone and Masonry Cleaning courses. “Surfaces 2006 was a successful event for the IICRC,” said Ruth Travis, Vice President of Marketing. “It’s great to see that the IICRC is right on target when we choose to expand course offerings. We look forward to continuing to develop high standards for emerging aspects of the flooring industry.” Show attendees included retailers, manufacturers, architects, distributors, designers, builders and installers. More than 40,000 people attended Surfaces to learn more about the latest techniques, training and products in the floor covering industry. Each year, the show draws an increasing number of visitors, with six percent increase in attendees in 2006 versus 2005. In addition, the event draws more than 1,000 vendors covering 515,000 square feet of exhibit space. “The IICRC looks forward to participating in Surfaces every year because it allows us to provide company owners and technicians with a greater understanding of the importance of training and education in this industry,” said Travis. “We look forward to what 2007 will bring.” For more information on IICRC and becoming a certified technician or firm please visit www.iicrc.org. or call (360) 693-5675. IICRC Achieves 100,000th Registrant Milestone VANCOUVER, Wash. (Feb 24, 2006) – The Institute for Inspection, Cleaning and Restoration Certification (IICRC) today announced the registration of its 100,000th technician. Patti Moorman, of Servicemaster of Story County from Ames, IA received her certification in Fire and Smoke Restoration on February 10,2006. Sandy Bowles was her instructor at a course held in Rochester, MN. IICRC President Carey Vermeulen called Patti to congratulate her and plans are being made to present her with a commemorative plaque to honor her for the accomplishment. Since 1972, the IICRC has been committed to increasing the professionalism of the cleaning and restoration industries, and ensuring that the message resonates with technicians across the globe. According to Barry Lichtenstein, IICRC Registrant Standards committee chair, in its first 17 years of existence, the IICRC certified approximately 5,000 technicians. In the next 17 years, approximately 95,000 technicians were certified. “Since the start of the IICRC, we have increased registrants tenfold and number 100,000 is a significant milestone for us,” said Lichtenstein. “This shows the value and opportunity IICRC certification represents to technicians and the impact on the industry as a whole. Education is one of the most important aspects of this business and industry professionals clearly understand that.” As the cleaning and restoration trade has grown, the IICRC has expanded its course and certification offerings, reaching locations around the world. From the first certification, a “Certificate of Proficiency,” to the most recent, Leather Cleaning Technician, the IICRC has strived to offer its registrants the most up-to-date technical education as well as to provide tools to help grow their businesses. Currently, the IICRC maintains two Web sites, www.iicrc.org for registrants and professionals, as well as a site for referrals and consumer education, www.certifiedcleaners.org. Today, the IICRC offers 21 separate certification categories including carpet cleaning, rug cleaning, water and fire damage restoration, fabric cleaning, hard surface cleaning and several inspection categories. The first instructor for the IICRC was Ron Toney in 1972, followed shortly thereafter by Jeff Bishop and Tom Hill. All three continue to teach IICRC-approved courses today, and remain active within the organization. Over one third of all the 100,000 registrants ever certified through the IICRC continue to keep their certifications current by taking continuing education courses and gaining more knowledge about their industry. “It’s great to see that individuals are genuinely interested in their education,” says Hill, IICRC’s Executive Administrator. “It makes what the IICRC does that much more important. Registering the 100,000th technician signifies that the IICRC is a respected organization, and hopefully, we’ll be adding our 200,000th registrant very soon.” Institute for Inspection, Cleaning and Restoration Certification Offers Diverse Course Offerings, Schedules and Locations VANCOUVER, Wash. (Jan. 31, 2006) -- The Institute for Inspection, Cleaning and Restoration Certification (IICRC) continues to expand its course offerings, which include specialized certification courses for industry professionals, ranging from floor care services such as Carpet Cleaning and Rug Cleaning to restoration services such as Fire and Smoke Damage Restoration and Mold Remediation. Hundreds of courses are taught in locations throughout the United States, Canada and abroad each year. “The IICRC’s goal is to continually respond to the demands being made in these industries by providing courses and knowledge valuable to our registrants, as well as making it easier to attend these courses by teaching them in more locations around the world,” said Carey Vermeulen, President and Chairman of IICRC’s Executive Committee. The IICRC serves as an independent, non-profit certification body which works to set and promote high standards and ethics, and to advance communication and technical proficiency within the inspection, cleaning and restoration service industry. The following eighteen certification courses are currently available for instruction through IICRC-approved schools by IICRC-approved instructors: Applied Microbial Remediation Technician (AMRT) Applied Structural Drying Technician (ASD) Carpet Cleaning Technician (CCT) Carpet Repair & Reinstallation Technician (RRT) Commercial Carpet Maintenance Technician (CMT) Color Repair Technician (CRT) Fire and Smoke Damage Restoration Technician (SRT) Floor Care (Hard Surfaces) Technician (FCT) Health and Safety Technician (HST) Leather Cleaning Technician (LCT) Odor Control Technician (OCT) Rug Cleaning Technician (RCT) Stone, Masonry and Ceramic Tile Cleaning Technician (SMT) Upholstery and Fabric Cleaning Technician (UFT) Water Damage Restoration Technician (WRT) Introduction to Substrate Subfloor Inspection (ISSI) Marble and Stone Inspector (MSI) Carpet Inspector (SCI) As a certifying body, the IICRC owns no schools and has no instructors on staff. Rather, it approves schools and instructors that apply to and meet the criteria set forth by the Board of Directors. Journeyman and Master Technician status are advanced levels of recognition which are achieved by having several certifications in select categories and three to five years of experience in the cleaning/restoration industry. Several certifications require pre-requisites prior to taking the exam. These courses and many other seminars, meetings and classes are approved for Continuing Education Credit (CEC) fulfillment. CECs are required by the IICRC in order for registrants to maintain their certifications. Schools are required to submit to IICRC Headquarters a schedule of their upcoming classes six weeks prior to the course date. To find a complete listing of all certification courses and locations offered throughout the year visit the IICRC Web site at www.iicrc.org or call 360-693-5675. Flooring Technology Institute's Online Video Training Program Approved for IICRC CECs January 19th, 2006 New from the Flooring Technology Institute comes a series of seven online training videos designed and taught by Claudia Lezell of Inspections Too, who is also the Inspection Division Chairperson of the IICRC Certification Council. The new online courses qualify for IICRC CECs. The Flooring Technology Institute's courses include: Barrier Free Floor Covering As It Applies To Everyday Life: Requirements and considerations for accessible flooring. How to Make Carpet Consumers Your Friends, Not Your Foes: By matching your customer's needs with the right carpet product and installation, you can avoid problems down the road. The How-To's of Floor Covering Specification: A how-to guide for specifying appropriate floor coverings. The How-To's of Upholstery Specification: A how-to guide for specifying appropriate upholstery fabrics. The Layman's Guide to Moisture and Concrete: An overview of moisture and concrete-related floor failures. Moisture and Floor Covering Problems, Causes & Solutions: Problems, causes, and solutions associated with moisure-related floor covering failures. Mold: Why Now?: An introduction to the causes and effects of mold damage. All seven of the online video training courses are available at: www.videoinstruction.net. Each of the courses are approved for a different number of IICRC CECs -- a total of up to 2 IICRC CECs can be earned by completing all or some of the courses. Please visit www.videoinstruction.net for more details. NEWSFLASH!   Archives Web-Based Training Approved for CECs January 27, 1999 IICRC Approves Web-Based Training Program for CECs April 22, 1999 Announcing: The IICRC Supporter Program August, 1999 New CD-ROM-Based Training Course Cuts Costs and Allows Training to Meet Any Schedule April 9, 2000 Jon-Don, Inc.'s "Partners for Success" Video Training Program Approved for IICRC CECs May 15, 2000 T. Hill and Associates Basic Carpet Cleaning CD-ROM Training Course Approved for IICRC CECs October 18, 2000 Newest Web-Based Course From Clean Care Seminars Approved for Two CEC Credits January 10, 2001 IICRC Marketing Committee 2001 Update Presentation! May 16th, 2001 IICRC Lands Good Housekeeping Plug May 2002 The IICRC Responds to America's Frigid Temperatures January 2003 IICRC Strengthens Advanced Designation Certification Program March 2003 FloorRadio Features IICRC! April 2003 What's the IICRC Doing for YOU? Marketing/PR Activities October 2002 to March 2003 May 2003 The Results are in: Certified Firm Status is Paying Off May 5, 2003 Deadline for Master Status Drawing Near May 12, 2004 OSHA Cites New IICRC Mold Standard as Online Resource June 21, 2004 IICRC Introduces Three New Certification Courses September 1, 2004 IICRC Launches New Consumer Web Site September 8, 2004 IICRC Board Names 2005 Executive Committee December 6, 2004 New Survey Confirms Value of Referral Service for IICRC Certified Firms February 2, 2005 IICRC Survey Results Reveal Benefit of Offering Additional Services to Customers April 25, 2005 Major Flooding To the Rescue! By Jeff Bishop, IICRC Technical Advisor September 1, 2005 Shaw Industries Chooses Quality over Quantity -- Only IICRC Certified Firms Permitted to Work on Warranted Products September 29, 2005 Continued Credibility for the IICRC -- IICRC approved as an accredited body of ANSI October 18, 2005 IICRC Board Chooses 2006 Executive Committee November 22, 2005 IICRC S500 Standard and Reference Guide Workshops July 6, 2006 Copyright 2006 IICRC® Privacy Policy The IICRC Registrant Web Site has been optimized for Microsoft Windows Internet Explorer version 7.0 and higher at 1024 x 768 resolution or higher Other browsers may or may not be compatible