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How To Learn Carpet Cleaning

Why should professionals new to the industry consider classes focused on how to learn carpet cleaning?

The simple answer is because consumers expect professionals to have extensive training. Home and business owners have been a part of multiple consumer studies, and the results have been consistent. Certification is a major part of the selection process when home and business owners are looking for a textile treatment professional. Training and certification are not just for status, either. As long as a technician picks the right institute to learn from, they will be prepared for most anything that comes their way while on the job. That will speed up service and make customers happier, both important for better profitability.

What is the best way for new professionals to approach how they learn about carpet cleaning?

There are several organizations dedicated to training textile treatment professionals, but the Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the most respected among them. The IICRC has written the book on textile treatment, publishing what are considered to be the best practices in the industry. These practices address the five pillars of treatment, which layout how best to remove both dry and wet soil.

The IICRC is world-wide, with offices and instructors in more than 100 countries. The institute doesn’t teach its courses out of a central location or even out of satellite campuses. Instead, it connects hundreds of approved instructors and approved schools together into a network of knowledge. These instructors observe the IICRC’s practices and represent some of the most knowledgeable professionals in the field. Because these  approved schools are almost everywhere, it affords the technician a convenient opportunity to train in their area.

Do the IICRC’s classes just involve how to learn carpet cleaning, or do they cover a range of topics?

Initially, the IICRC was set up to introduce technicians to steam cleaning, a new technology at the time. Today, the organization has put together nearly three dozen core classes and many more continuing education courses for its registrants. Core classes range from residential and commercial flooring treatment to water and fire damage restoration, odor removal, color repair, upholstery treatment and mold remediation. The IICRC’s continuing education courses are available online and cover a range of topics on the service and business side. This includes classes in marketing, pricing, customer relations and training new employees.

What are the benefits of becoming an IICRC registrant?

In addition to the valuable training and occupational readiness, IICRC certification gives technicians a chance to take advantage of the institute’s other resources. This may include pursuing advanced certification tracks, like journeyman and master status in textile treatment. Continuing education courses, conventions and industry contacts can also provide a decisive advantage for technicians getting acclimated to a new field.

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