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December 2016 GRC Update

A Look Back and a Look Ahead: A Note from President Richard Greene

Thank you all for your patience over the last few months as we transitioned to self-management and began operating full-time out of the Global Resource Center. We have taken great strides to improve our core processes and have seen a tremendous amount of progress. Since the transition, we have quickly built a staff here in Las Vegas who are truly committed to providing outstanding customer service in an efficient, friendly manner. With the New Year brings new opportunities, and we will continue to work hard to drive the industry forward while providing the best support possible. We give our best wishes to all of you for a very successful and prosperous new year.

Happy Holidays,

Richard Greene




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