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Color Your World Beautiful

Color Your World Beautiful
By Leslie Morrow

There it is! Right smack-dab in the middle of the room is color-loss caused by a bleach spill and your customer has no idea that you can fix it! If you are an IICRC Certified Master Textile Cleaner, you already know that color-correcting nylon carpet can be of tremendous benefit to your customers. If you are not a Master Textile Cleaner, then chances are you have never taken a Color Repair Technician (CRT) course. You may wonder what could possibly be the advantage of taking this class … aside from fulfilling a requirement to earn your Master designation.

The truth is that if you have the ability to color-correct carpet, you can add value to the services you already provide your customers. If you can help your customer salvage a carpet that they like and save them the replacement value of the carpet, you may just earn their trust to fix problems that most others shy away from.
Tried and True: Red, Yellow and Blue
Red, yellow and blue are primary colors that make our world go-round. From mixing these, we are able to create all the other colors that make up the color wheel – tertiary colors – including black, gray and brown. With practice, mixing unequal amounts of yellow, red and blue to make brown becomes a cinch. Suddenly, unsightly color-loss that you would normally clean and walk over becomes a canvass of opportunity for you and your customer.

Seven Steps to Repairing Color
There are many schools of thought and many techniques that can be used to approach color repair in carpet. While it is impossible to cover every method in complete detail, below is a simple guideline to consider:

  1. Preinspect the carpet and ask your customer to sign a release and waiver of liability form.
  2. Perform a test to properly identify the fiber type.
  3. Determine what created the color-loss.
  4. Be certain the area is clean and the chemical that created the color-loss has been properly neutralized.
  5. Use your color wheel to determine what primary colors are missing and identify the color(s) that must be replaced to match the color of the surrounding area.
  6. Prepare the discolored fibers and your dye bath.
  7. Carefully apply your acid dye to the nylon carpet.

Color Is the Spice of Life
Once the dye has been properly applied and your color match has made the discoloration better than it was before, it is time to seek validation from your customer. Your customer will be thrilled that you saved their investment with your color repair. Taking time to earn your IICRC Certification as a Color Repair Technician will not only help you to add value to the services you provide your customers, it is a profitable endeavor that can “color your world beautiful!

“Mere color, unspoiled by meaning, and unallied with definite form, can speak to the soul in a thousand different ways.” ― Oscar Wilde

Color repair may seem intimidating, but with the hours of hands-on instruction provided in a Color Repair Technician course, you will see how easy it is. For more information on where to take an IICRC Color Repair class, visit the IICRC website at

Leslie Morrow is an approved IICRC instructor in the areas of Carpet Cleaning Technician, Upholstery and Fabric Cleaning Technician and Color Repair Technician. She is a Senior Professional in Human Resources and the co-owner of Goldmarc Consulting, LLC d.b.a. Relationship Building Academy. Morrow consults cleaning businesses on employee relations, regulatory compliance and business operations.

*For more helpful tips and resources to market your business, visit the Certified Firm-only section of the IICRC website. If you don’t have your login information, enter your Certified Firm number as your username and the last four digits of your primary business phone number on record with the IICRC as your password. Please email if you need more information.

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