Of the millions of yards of carpets installed in this country every year, by comparison, very few carpets will develop problems and require an IICRC-approved carpet inspection. When problems do occur, they are typically settled to the home or business owner’s satisfaction by the agent that caused the problem, whether it is the installer or the manufacturer. On those occasions when discussion will not resolve the situation, it becomes necessary to call in an impartial, third party specialist to perform an inspection of the carpet. The assessment will reveal the type of fibers used in the manufacturing process, the age of the carpet, the extent of the damage, and what caused the damage.
An IICRC-approved carpet inspection can ascertain who, if anyone, is at fault for damage to the carpet. A certified inspector will thoroughly examine the carpet and determine where the blame falls. Since the inspector is an unbiased third party, he or she has no vested interest in the outcome of the deliberations. A detailed report documenting the issues, generated by the inspector, is presented to the party who called for the inspection. If the responsible entity refuses settlement, a lawsuit may ensue. If and when the issue goes to court, the inspection report may be introduced as evidence and the inspector may be called on to testify.
When a carpet inspection of any magnitude is needed, it is imperative that only an IICRC-certified technician be called to the job. Whether in a home or office, on a small patch of carpet or an entire room, not just anyone has the comprehensive knowledge and training required to do it right.
The need for such an evaluation may come about for a manufacturer, distributer, installer, or the consumer themselves. The reasoning can vary, yet it is frequently due to a claim filed against one or more of those involved along the way. It is up to the certified professional to perform a thorough evaluation and provide an unbiased report of their test results and overall conclusions. These findings are precise enough to hold up in court when needed.
During the actual carpet inspection the technician will carefully check the flooring fibers for signs of discoloration, shedding, thinning, warping, unwanted odors and infestations. These conditions can evolve in older materials but should not be present on recently installed carpeting. Depending upon the specifics for which they were hired, the inspector will compile a detailed report as to the conditions they found and at which stage the error or irregularity occurred. It may be the result of incorrect manufacturing, improper installation, or even consumer misuse. Compensation may be awarded depending upon where the fault lies.
Only a certified technician can carry out every aspect of this process with the utmost attention to detail and accuracy. Not only have they completed ample coursework, they must also follow the strict industry standards the IICRC holds their technicians to. These standards cover various fiber types and characteristics, construction, installation, regular maintenance, and even related warranties. Their experience and ongoing education ensures that those involved will receive an impartial and fully inclusive report of their findings.
Handing out an Inspection Brochure from the IICRC is a great tool to give a potential customer a brief explanation of services offered and education that each inspector has. They are sold in packs of 100, and are ready for any inspector to use upon receipt. Professionals in this industry understand the significance of being IICRC-certified; however, many potential customers do not know what the Institute of Inspection Cleaning and Restoration Certification (IICRC) is, or the significance of a technician being part of it.
Each Inspection Brochure gives an overview of what the IICRC-certified inspector is trained in regarding all types of flooring. This will typically include resilient flooring, substrate subfloor, marble and stone, ceramic tile, wood and laminate, and carpeting. The pamphlet states the training and certification that the inspector has received, including understanding how a subfloor is manufactured, installed, how it responds to additional layers of flooring, and any inherent characteristics of the product. It also explains that IICRC technicians are certified in spot or stain removal, cleaning, repairs, and installation of carpet.
The literature details that the IICRC is a globally recognized nonprofit organization that has been setting the standards for this industry for more than forty years. It also explains how the IICRC has expanded to multiple countries over the years. It goes on to explain the level of training that each professional receives to gain this particular accreditation, and why it is so important. The pamphlet also states that each examiner is an unbiased third party.
This type of pamphlet will ease the minds of potential customer’s as they realize that they are choosing an upstanding company with highly skilled technicians.
Every now and then, something goes wrong with new flooring, and when it does, it’s time to get a carpet inspection done. With some advanced tools, a third party agency can figure out what’s wrong, and who is responsible for it. Because they are unbiased officials and hold real power, they are useful consumer advocates.
There are many issues that can come up when putting down new flooring, though most won’t show themselves right away. When they do, though, it’s not always clear whether the problem was caused by the homeowner, the manufacturer, or the carpet installation company. As fabric ages, it starts developing flaws like texture loss, crushing, matting, fading, color less, shedding or buckling. Most of these will happen naturally after some time, but if flaws start showing up soon after installation, it may be a sign that the client needs to get a carpet inspection done.
The most important thing about these agencies is that they hold final say in any dispute, and can be the champion that a consumer needs when seeking help. Once the analysis is complete, he or she will present the data from the review. If this reveals that either the manufacturer or installer is at fault, then the client is in the right. Should the case be presented before a judge, the inspector’s analysis will be the deciding factor in any decision.
The only minor hurdle is that the consumer will have to pay for the specialist to check out the flooring. In the event that the manufacturer or installer is the responsible party, however, this money may be recovered.