The Institute of Inspection, Cleaning and Restoration Certification (IICRC)

What is the IICRC?

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is an independent certification and standard-setting organization for the inspection, cleaning and restoration industries. The IICRC is active in the United States, Canada, United Kingdom, Australia, New Zealand and Japan, in partnership with regional and international trade associations.

The mission of the IICRC is to identify and promote an international standard of care that establishes and maintains the health, safety and welfare of the built environment.

The IICRC has been operating in Australia and New Zealand since the 1990s and now has over 1000 registrants qualified in a wide range of skills.  Five training schools, together with instructors from the US, provide a year-round program of courses.

Technicians who have undertaken an IICRC course and have passed the IICRC exam have earned the right to claim they are cleantrust accredited and are eligible to wear the cleantrust patch on their uniforms.

cleantrust Certified Firms pledge to meet requirements beyond being trained and certified and can be recognised by displaying the cleantrust logo on their promotional material and vehicles.

The IICRC ensures that when consumers hire a cleantrust Certified Firm or technician, they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry’s standard of care.

Increasingly insurance companies and tenderers are requiring cleaners and restorers to be IICRC qualified to the cleantrust standard in order to meet the criteria for the tender.

The IICRC will continue the close links forged with industry, with trade associations and with cleaning suppliers.

IICRC Values?

Respect – We will treat everyone we encounter in our interactions through the IICRC and thecleantrust in the same manner we would wish to be treated.
Responsible – We will work to assure that the obligations and stated goals of the IICRC and thecleantrust are met in a timely fashion.
Integrity – We will establish and maintain a culture characterized by honesty, high values and exceptional standards of conduct.
Excellence – We will accept nothing less than the best in leadership, quality and service.
Expert – We will continue to build the IICRC’s reputation as the leading authority and source of professional knowledge in the industry.