- What is the IICRC?
The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is recognized internationally as a knowledgeable industry voice and resource. It serves as an independent, nonprofit standard-setting and certification body, to set and promote high standards and ethics; and to advance communication and technical proficiency within the inspection, cleaning and restoration service industries.
- Who owns the IICRC? How does that translate into votes on the Board of Directors?
The IICRC is a nonprofit organization. There are 16 trade associations and three individuals that own stock in the IICRC. Each of these trade associations and individuals own a block of 500 shares. The IICRC is managed by its board of directors, which is comprised of 15 industry leaders elected by the IICRC’s shareholders. As with a majority of organizations, the board of directors’ function is to represent the various interests of the registrants while leading the direction of the organization.
- How many members do you have?
This is a common misconception. As the IICRC is a certification and standard-setting body and not an association, the organization does not have any “members;” it has registered technicians, or “registrants.” Overall there are currently more than 53,000 active certified technicians, many with multiple certifications. As well as more than 6,000 Certified Firms.
- What certification courses does the IICRC offer?
The IICRC does not have schools or instructors; rather it approves schools and instructors to teach and administer the IICRC certification programs. Currently, the IICRC has more than 140 approved instructors and 70 approved schools.
Please visit the Education and Certification section of the website for a detailed listing of courses and schools.
- How many certification courses are there? Are there different levels of certification?
• Carpet Cleaning Technician (CCT)
• Carpet Repair and Reinstallation Technician (RRT)
• Color Repair Technician (CRT)
• Commercial Carpet Maintenance Technician (CCMT)
• Floor Care (Hard Surfaces) Technician (FCT)
• House Cleaning Technician (HCT)
• Leather Cleaning Technician (LCT)
• Resilient Flooring Maintenance Technician (RFMT)
• Rug Cleaning Technician (RCT)
• Stone, Masonry and Ceramic Tile Cleaning Technician (SMT)
• Upholstery and Fabric Cleaning Technician (UFT)
• Wood Flooring Maintenance Technician (WFMT)
• Carpet Inspector (SCI)
• Ceramic Tile Inspector (CTI)
• Introduction to Substrate Subfloor Inspection (ISSI)
• Marble and Stone Inspector (MSI)
• Resilient Flooring Inspector (RFI)
• Wood Laminate Flooring Inspector (WLFI)
• Applied Microbial Remediation Technician (AMRT)
• Applied Structural Drying Technician (ASD)
• Building Moisture Theromgraphy (BMT)
• Commercial Drying Specialist (CDS)
• Fire and Smoke Restoration Technician (FSRT)
• Health and Safety Technician (HST)
• Odor Control Technician (OCT)
• Water Damage Restoration Technician (WRT)
Journeyman Cleaning Technician, Journeyman Fire and Smoke Restoration Technician, Journeyman Water Restoration Technician, Master Textile Cleaner, Master Smoke and Fire Restoration Technician, and Master Water Restoration Technicians status are advanced levels of recognition which are achieved by having several certifications in select categories and a minimum of three to five years of experience in the cleaning/restoration industry.
- Is there a course or certification process for the instructors of IICRC courses?
IICRC instructors have a series of requirements depending on the area of certification and based on committee guidelines. All instructors must be affiliated with an IICRC-approved school. Instructors are required to maintain their instructor status much the same way as registrants by means of continuing education set by the instructors and schools committee.
Policies on how to become an instructor can be requested from headquarters at any time, but applications are not sent out until an investigation has taken place to see whether or not the interested applicant has some of the very basic requirements already fulfilled per policy. All instructor and/or school applications are given final approval by the IICRC board of directors following a complete investigation.
- What is the criteria to obtain IICRC certification?
Certification is based upon successful completion of a class in which the curriculum follows industry standards for that category as well as achieving a passing grade on a standardized exam. Once certification is achieved, registrants must earn continuing education credits (CECs) to maintain their certification.
- What is the difference between an IICRC certificate and IICRC certification?
A certificate is associated with a class or training and a individual’s application of material learned. A certification is not associated with any class or specific training but is rather a test of an individual’s overall knowledge.
- How does IICRC certification benefit professional cleaners, inspectors and restorers?
Certified technicians and companies are respected by their customers and industry peers. They receive training in the newest techniques and information on the latest products. Increased knowledge, industry training and education helps build confidence in themselves and their services, which translates into increased sales and processing efficiency. In addition, they qualify to receive referrals from the IICRC via the Locate a Pro section of the website, the 1-800 referral line and other marketing efforts.
- How do IICRC-certified technicians benefit consumers?
Consumers know that when they hire an IICRC-certified technician or firm, they have hired an IICRC expert who will ensure that services will be completed in accordance with the industry’s highest standards.
- What are the costs associated with certification?
There are costs related to certification such as the class cost, materials fees and potential travel costs. The IICRC does not control any of these fees or receive any of these funds. These costs are determined by each IICRC-approved school and/or instructor.
- What are the annual certification fees?
For each registrant, there is a fee for each exam that is graded for certification. Also, there is a annual fee required to maintain a IICRC certification.
The cost breakdown is as follows:
All technician exams (excluding Applied Microbial Remediation Technician): $65
Applied Microbial Remediation Technician: $150
All inspection exams: $150
Mold Removal Specialist (MRS): $250
Annual Registration Fees:
For one or two certification categories: $36
For three or four certification categories: $48
For five or more certification categories: $60
Master Status: $12
Applied Microbial Remediation Technician certification: $72
Credentialed inspector: $40 (no listing on “Locate a Pro” Search)
Practicing inspector: $96 (includes listing on “Locate a Pro” Search)
Certified Firm: $199
Show allIICRC Technician Certification
- Why become a Certified Firm?
There are marketing benefits that may provide a competitive advantage for your business. Certified Firms are the only cleaning, restoration and inspection companies listed in the IICRC referral database, which consumers can easily access on this site at “Locate a Pro.” Certified Firms are also the only companies allowed to use the IICRC-certified logo in marketing materials, and the IICRC works hard to ensure the logo is used properly. Each reported violation of improper logo use is investigated by a dedicated staff member and proper action is taken. If you see a supposed violation, please contact headquarters.
The IICRC works with other organizations to increase awareness of certified firms – from companies like Shaw, which requires warranty work be done by an IICRC Certified Firm, to associations, to government officials. Additionally, the IICRC also partners with the American Home Furnishings Alliance (AHFA) to include a suggestion for use of IICRC Certified Firms that specialize in upholstery cleaning in its Furniture Care Codes.
- How can a firm become a Certified Firm?
A Certified Firm application request form must be requested and returned to the IICRC with a non-refundable $25 processing fee. Upon approval of the request form, the firm will be sent an application to become a certified firm. The application must be completed and forwarded to headquarters with the annual fee of $199. This is separate from the $25 processing fee and is also non-refundable. Once Certified Firm status is granted, the firm is immediately listed on the “Locate a Pro” section of the website and included when a consumer calls the 1-800 number for a referral. Certified Firms are also eligible to use the cleantrust name and badges for advertising purposes.
- How much is the Certified Firm fee increase?
The Certified Firm fee is being increased from $125 to $199.[faq question="Why was there an increase?"]
The IICRC hasn’t increased the fees in over 10 years. After reviewing inflation rates and other economic indicators, the IICRC found that the fees were not up-to-date with current standards.
- When was the last fee increase?
The last fee increase was in October 2000, and went from $30-$125 per year (and also introduced a $25 application processing fee for new firms).
- When will the new fees take effect?
These fees became effective on November 15th, 2013.
- What are the new Certified Firm benefits?
NEW CERTIFIED FIRM BENEFITS:
The IICRC is excited to premiere The Journal of Cleaning, Restoration & Inspection, a bimonthly, peer-reviewed technical journal in early 2014 which will be added as one of the many benefits for which Certified Firms are the primary beneficiaries. In addition, after receiving favorable feedback regarding incorporating IICRCA benefits into the Certified Firm program last year, the Institute is pleased to announce that renewing 2014 Certified Firms will be enrolled in a special IICRCA benefit package that includes discounted business services and lowered rates, such as:
25% off of payroll services
Up to 90% off office supplies (and free overnight shipping!)
19% off of wireless phone plans
25% off of uniform purchases
5% off of uniform rentals (and elimination of weekly service and delivery charges – equivalent to a $400 savings per year)
4.5 cents off gasoline purchases at selected pumps
- Where can I get more information on the discounts?
Once your 2013-2014 Certified Firm renewal has been completed, within two weeks you will receive your IICRCA Firm Benefits Kit with instructions on how to immediately sign up for benefits like the “IICRCA Savings Place” where you can receive discounts.
- What if I don’t want the new benefits – can I pay a lower price?
Unfortunately, no. The new benefits are being offered as just that – a benefit. You are able to opt-out of the membership, but all fees will remain the same.
Show allIICRC Certified Firm
- What is the Locate a Pro search?
The “Locate a Pro” search is a free service provided to IICRC Certified Firms, Inspectors and Master Technicians. It is designed to assist consumers in locating IICRC certified professionals for cleaning, inspections and restoration work. The “Locate a Pro” search is the best and easiest way to locate IICRC certified professionals.
The “Locate a Pro” search is not intended for commercial vendors or mass e-mailers (spammers) to contact IICRC certified professionals for promotion or sales. Any use by a commercial vendor is prohibited and considered spamming, and will be dealt with by legal means, where appropriate, by the IICRC.
- How does the Locate a Pro search work?
The “Locate a Pro” search offers two options. The first “search for service” option allows the consumer to search a chosen search radius around a Zip Code (United States) or Postal Code (Canada) to locate and identify IICRC Certified Firms and Inspectors within a chosen Service (or Services). The second “verify certification for Master Tech/Inspector/Certified Firm” option allows a consumer to search by name for an IICRC Certified Firm, Inspector or Master Technician, to verify their certification status.
When using the “search for service” option and a Zip/Postal Code is entered, a search radius chosen, and a service (or services) chosen, the search will locate and identify any matching IICRC Certified Firms and Inspector. The “search for service” will not identify Master Technicians by name. The results are sorted as per the closest results to the Zip/Postal Code entered. Every evening, the search updates the names of IICRC Certified Firms and Inspectors and rotates the listing of names for fairness.
When using the “verify certification for Master Tech/Inspector/Certified Firm” option, any part of the name of a IICRC Certified Firm, Inspector or Master Technician can be entered and searched for to verify certification.
- What if I want to search for IICRC Certified Firms, Inspectors or Master Technicians outside of the United States or Canada?
Some of the countries represented by IICRC Certified Firms, Inspectors and Master Technicians have their own websites, and the consumer will be directed to the appropriate website in the very first step by selecting that country. Some of the other countries represented by IICRC Certified Firms, Inspectors and Master Technicians will instead show an entire listing of IICRC Certified Firms, Inspectors and Master Technicians in the country when that country is chosen in the very first step.
- Why would an IICRC-certified professional not show up in the search?
The most common reasons firms and technicians do not show up on the “Locate a Pro” service is either that they are not actually currently certified through the IICRC, or they are not a IICRC Certified Firm, Inspector or Master Technician. The best way to deal with someone you cannot find in the search is to ask them to contact the IICRC headquarters for resolution of the matter.
- What happens when I use the Email Selected Firms option?
Once you are brought to a screen that allows you to enter your name, your phone number, and your email address. Choosing “send” will send out an email to each IICRC Certified Firm you selected. The recipient of the email then has the option to contact and assist you further. The IICRC does not collect email addresses entered, nor is that information stored or given to anyone else. Once the e-mail has left the IICRC’s servers, that address is gone from the system. However, anti-spam protection is in place, should a commercial vendor or anyone else try to use the email system illegally.
Show allLocate A Professional for Certified Professionals
- Who was behind the inception of the IICRC?
The originator of the IICRC (originally the International Institute of Carpet & Upholstery Cleaning – IICUC) was Ed York. Ed convinced a small group of independent carpet and upholstery cleaners to go in together and create the IICUC as a for-profit entity in 1972.
- How did the IICRC begin?
Ed York owned a carpet cleaning equipment manufacturing company and chemical supply house (“Steam Services”) in Fresno, CA that sold the then new “Steam Cleaning” system for carpet cleaning. Steam Services technicians were hungry for training on how to use the system to perform cleaning services, so Ed started a training school, Fiber Cleaning Schools of America (FCSA).
FCSA became a trade school for people looking to enter the carpet and upholstery cleaning business; it was also a place for Steam Services technicians to get training on the use of their products. As FSCA had continued success, Ed went to the state of California to get his “trade school” officially recognized so it could qualify for government money for student’s tuition, loans, etc. But the state of California didn’t approve so with the help of several other carpet cleaning business owners, Ed started the IICUC as a third party entity to recognize and approve training programs and offer credentials.
- Who were the original investors in the IICRC?
The original seven founding shareholders were Ed York, Wanda York, Frank Sultan, Allan Flaeschel, Larry Eskind, Joe Brocato and David Dudley.
- Who was the first registrant?
The original credential was the “C.O.P.” – Certificate of Proficiency. It was a 3-day FCSA course written and developed by Ron Toney and Tom Hill. The course covered basic carpet cleaning, upholstery cleaning and some carpet repair. The exam administered after the class could qualify the candidate for IICUC certification.
The original classes were taught by Ron Toney and the first “beta tester” was Tom Hill. With that, the first certified technician was Tom Hill (then called “Certified Operator” since it involved operating one of the new style machines). The original registrant card numbers started at 100 and Mike West holds card 114. Mike West is likely the longest standing active technician while Ron Toney is the longest standing (and original) instructor.
- Why is the IICRC headquartered in Washington state?
In Washington state, nonprofit organizations are allowed to have shareholders, while in many other states they are not. At the time of the conversion of the IICRC from a for-profit to a nonprofit organization, only four of the individual shareholders remained involved – in addition to several regional nonprofit associations that held shares as well. While under nonprofit law, the three remaining individual shareholders (Darrell Paulson, Rod Paulson, and Lee Pemberton) will never realize any monetary gain from their ownership, they continue to remain involved and active with the organization.